New Landing › How can we help? › Cardinal › Logo resize is not working on Chrome and/or Firefox

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Cardinal
  • October 15, 2014 at 12:26 am #120235
    Eddy
    Member
    Post count: 28

    The resizing of the logo is not working properly on Chrome and Firefox. Works fine with Safari thou. Hope to get it fix on the next update soon. Thank you!

    October 15, 2014 at 6:10 am #120252
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I dont see any issue at Firefox. Have you managed to resolve the issue?
    Thanks
    Mohammad

    October 15, 2014 at 2:30 pm #120488
    Eddy
    Member
    Post count: 28

    Ok. Firefox is now okay. It is still an issue with Chrome thou. Thanks!

    October 15, 2014 at 2:35 pm #120491
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you explain further? If possible with a screenshot.
    It seems ok on chrome.

    -Rui

    October 15, 2014 at 2:51 pm #120500
    Eddy
    Member
    Post count: 28

    Here’s the screenshots.

    Attachments:
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    October 15, 2014 at 3:53 pm #120535
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This is what I’m seeing in chrome and firefox and the logo is 40px of height.

    https://www.dropbox.com/s/ov7jnwvhq8stqit/chrome_firefox.png?dl=0

    If you have any cache plugin please purge the cache, and clear the browsers cache.

    -Rui

    October 15, 2014 at 5:22 pm #120557
    Eddy
    Member
    Post count: 28

    I’ve purged my cache and disabled the cache but I am still having this issue. And it is only on Chrome.

    October 15, 2014 at 6:08 pm #120567
    Eddy
    Member
    Post count: 28

    Could this be a bug? I saw several posts about this issue in the forum.

    October 15, 2014 at 11:17 pm #120616
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you confirm my previous screenshoot looks ok on Chrome?
    Can you try in other computer with chrome?

    Regarding the forums posts, each situation can be very specific.

    -Rui

    October 16, 2014 at 3:44 am #120630
    Eddy
    Member
    Post count: 28

    Chrome is still not working correctly for me. Still have issues with logo size. Tried it with 3 different computers and still does the same thing. I’ve re-installed my WordPress and started fresh, still the issue is there. Re-installed Chrome, and still no fix. Firefox and Safari are okay.

    October 16, 2014 at 4:04 am #120632
    Eddy
    Member
    Post count: 28

    Disabled all my plugins and still the problem is there. Anymore ideas?

    October 16, 2014 at 10:25 am #120737
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Add this to your custom css:

    #logo img {
height: 40px;
}

    We will look into why the options is not working

    – Kyle

    October 16, 2014 at 3:39 pm #120838
    Eddy
    Member
    Post count: 28

    That fixes the issue. It is now working on all browsers. What do you think happened? Thank you!

    October 16, 2014 at 3:55 pm #120840
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The setting has stopped working, I have reported to the developer and he is going to look into it

    – Kyle

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