New Landing How can we help? Themeforest Theme Support Dante Logo not visible on Safari including mobile

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #253685
    stoneslade
    Member
    Post count: 33

    For some reason the logo isn’t visible on Safari

    #253878
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update the theme to 3.2.4

    – Kyle

    #253998
    stoneslade
    Member
    Post count: 33

    OK… I’ve done this and it did not fix the problem. Is it possible to get some support for this issue?

    #254369
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you set your logo height in the theme options?

    – Kyle

    #256188
    stoneslade
    Member
    Post count: 33

    I have the logo width set to 500. After your last reply I added the height (97).. but that made the logo not visible on any browser. I just resized the logo file to 500×97 and that didn’t help.. still not visible on Safari. I currently have the logo at the 500×97 size with nothing in the height options. It shows on all browsers except Safari, I can enter a width but entering a height makes the logo disappear on all browsers.

    I included a log in when I submitted this issue 13 days ago on March 4th. Can someone please provide some actual support? This is the only issue keeping us from launching this site.

    #256401
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Those login details do not work, please update theme.

    Thanks.

    #257146
    stoneslade
    Member
    Post count: 33
    This reply has been marked as private.
    #257147
    stoneslade
    Member
    Post count: 33
    This reply has been marked as private.
    #257573
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please add this snippet to Theme Options => Custom CSS

    @media screen and (min-color-index:0) 
    and(-webkit-min-device-pixel-ratio:0) { @media
    {
    #logo img {
    width: 500px;
    height: auto;
    max-height: 197px;
    padding-bottom: 0;
    }}

    Re-test in Safari.

    Thanks.

    #258303
    stoneslade
    Member
    Post count: 33

    That did it… thank you

    #258342
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks David

    – Kyle

Viewing 11 posts - 1 through 11 (of 11 total)

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