New Landing › How can we help? › Cardinal › Logo Issues on Mobile (IOS)

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Cardinal
  • July 8, 2015 at 2:08 am #192579
    daman007
    Member
    Post count: 12

    I have an issue occuring with the logo on the main page on the iphone. I sized it like the demo, but the logo shrinks so you can’t even see it. (1019×151)

    Fine Art Gallery

    July 8, 2015 at 6:13 am #192602
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach marked screenshot to indicate the issue.
    Thanks
    Mohammad

    July 9, 2015 at 2:42 pm #193272
    daman007
    Member
    Post count: 12

    I’ve attached a screen shot.

    Attachments:
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    July 10, 2015 at 1:41 pm #193645
    David Martin – Support
    Moderator
    Post count: 20834

    Hey!

    Could you please supply a WP login credential for us?

    Cheers.

    July 10, 2015 at 2:19 pm #193661
    daman007
    Member
    Post count: 12
    This reply has been marked as private.
    July 11, 2015 at 8:29 am #193782
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    I have not seen that happen before, it looks isolated to just Safari. This looks to have been caused by the inclusion of the width/height parameters on the image, once removed it displays normal. – Can you take a look now?

    Cheers.

    July 11, 2015 at 1:48 pm #193806
    daman007
    Member
    Post count: 12

    Unfortunately it is still happening. But I checked chrome on the iPhone and it is happening there as well.

    So it seems all mobile browsers. I did check the iPad and it is sizing properly there. Not sure if that helps?

    July 13, 2015 at 11:32 am #194057
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have been able to replicate this, when using the Swift Slider and inserting into the page using it’s shortcode the background image looks to be resized or scaled down, unfortunately the same rule seems to apply to your image within the content.

    A work around is to not use a shortcode, rather select the slider from the page meta options settings.

    I have created and tested a sample new page for you copy or set as the homepage, take a look: http://www.georgegillphotography.com/holding-page-test/

    – Any q’s let me know.

    Cheers.

    July 13, 2015 at 7:34 pm #194247
    daman007
    Member
    Post count: 12

    Perfect, that of course fixed it. Thank you for your help.

    July 14, 2015 at 5:37 am #194303
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We are also glad that your issue resolved.
    Thanks
    Mohammad

    July 14, 2015 at 11:06 am #194401
    David Martin – Support
    Moderator
    Post count: 20834

    Great news!

    Marking as resolved, please open a new ticket should you have any further queries.

    Thanks.

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