Logo issues… (cardinal theme)

[tasoskouk]

hi,

please check logo issues in this site:

1. although i have added both normal & retina sizes, in desktop retina i see small logo

2. in tablet / mobile i see large logo

3. in tablet / mobile i see a top bar in white & logo gets wrong position (i need to see the same header arrangement as in desktop)

4. so far, too many issues with logo, even when i put it i dimensions like in your demo (160×50 – normal & 320×100 – retina) i have the above issues – so, can i use any dimensions & proportions logo or not?

5. admin logo is also not ok – u say to set 254px in admin setting, although your demo logo is 320px… so?

i have cheched in both chrome & firefox
u r one of the best authors in tf but i see these logo issues for so long…
it should be working easily out of the box or with some smart admin settings
maybe some of my settings are not right but should be easier, right?
it is embarassing to spend so much time trying to fix logo issues, so please help

check private site url + admin credentials and do what is needed

thx for your always great support & responsiveness!

tasos

[Kyle – SUPPORT]

Hi

I don’t understand your issues, for me on retina devices it shows the normal logo and on normal devices it shows the normal logo. The visual size of the logos will be the same as the retina logo is shown half the size.

– Kyle

[tasoskouk]

hi,

1-3a. please try to resize browser and see – different sizes & positions – i have attached 2 screenshots – but plz u check by resizing (i did it in chrome & firefox – same issues – in my macbook retina / win 8.1)

1-3b. why top bar in white color in mobile/tablet?

4. can i use any dimensions & proportions logo or not?

5. admin logo is also not ok – u say to set 254px in admin setting, although your demo logo is 320px… so is it 320×95 the right sizes?

would be thankful if u add Ed in this loop

thx!

Attachments:

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[Kyle – SUPPORT]

I cant replicate the tablet issue, can you try on another machine?

The mobile header color can be set in the theme options, or you can set the naked header option in the page meta settings

Our admin logo is 254px wide

– Kyle

[tasoskouk]

hi,

1-3a. check again plz – resize browser and see – different sizes & positions – i have attached 2 screenshots – but plz u check by resizing (i did it in chrome & firefox – same issues – in my macbook retina/win8.1)

1-3b. no, i am using naked header (light) & in tablet/mobile it is not like in desktop (transparent over the image) – it is like u see in attachments…

4. can we use any dimensions & proportions logo ???

5. sorry no, admin logo does not work ok when it is 254px – it works only in 320px width (in my macbook retina/win8.1 – in both chrome & firefox) – do inspection on my site and see

plz check again – no solution found as u see

thx

[Swift Ideas – Ed]

1) Retina logo showing fine for me on iOS.

2) Showing fine for me here – https://www.dropbox.com/s/wbiy5h7ny7474i7/Screenshot%202014-11-30%2020.34.37.png?dl=0

3) Check the mobile header colour in the color customiser

4) You can use any dimensions.

5) It is meant to be 320, you are correct – I’ll update the options description.

– Ed