New Landing How can we help? Themeforest Theme Support Uplift Logo – Incorrect position and strecthing

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Uplift
  • #280286
    LeeSanders
    Member
    Post count: 10

    Hi Guys,

    I’ll be honest – the more I work with your template, the worse I find it. I’m trying to duplicate pages that I previously created in X Theme as Uplift offers a better commerce solution, but I find the page builder and a number of features quite glitchy. I’ve read and you prefer to get a separate ticket for each problem – In my case this will be a crazy amount of tickets; There’s so many issues!!

    1) LOGO – Why do you offer a logo height option that doesn’t adjust the width? This means every time I change the logo height, it just stretches the image without changing the width. Slightly crazy. I should be able to enter a height OR width and the system re-adjust the image accordingly on BOTH X & Y axis.

    2) LOGO POSITIONING – Another issue and I haven’t even got past adding the logo. Why is the logo being displayed way below the header??

    3) COLOURS RESETTING – Even though I change the colours in the customiser, when I review the page, it’s like nothing has happened.

    4) DIVIDER TEXT: I’m currently having to use Box Content for almost everything, as trying to change any of your element features isn’t easy. So where previously I could create a header with an accent (line) both side of the headline to be a certain width/colour, whilst also changing the colour/size of the text itself.

    5) BUTTON – Changing a button has never been harder. I’ve tried to add however the text is white, or the border doesn’t show, or I can’t change the colour of the button border.

    6) VISUAL COMPOSER – Sure I understand you want to make your own mark on the drag and drop, but MY GOD have you made it more difficult. The SPB is glitchy, often freezing and losing the updates. When it works, it offers limited elements which themselves have extremely limited options. When I’ve tried to add VC Ultimate Addons to help ease the pain.. Guess what.. It doesn’t work. In fact, it just crashes everything on the front end causing all sorts of layout concerns.

    Attachments:
    You must be logged in to view attached files.
    #280341
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you set the height in logo options?

    – Kyle

    #280404
    LeeSanders
    Member
    Post count: 10

    Hi Kyle,

    I have (as mentioned in my post). I can change the height, and as such you would expect the width to change to maintain the image ratio. I have since managed to solve this using CSS code but have to say it’s highly frustrating. Your advice on the other points would be well received though.

    #280905
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I think for us to help you better please add a WP login. We can run through your issues and check them and also confirm your theme version.

    Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register