New Landing › How can we help? › Themeforest Theme Support › Joyn › Logo Image Not Loading Consistently

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    Posted in: Joyn
  • March 14, 2016 at 1:51 pm #255238
    cmohs01
    Member
    Post count: 21

    I’m curious if there is a known issue of the logo image in the header being cut off and reappearing. It seems to stop loading, and then once we log into our WordPress backend starts working again. Is this an issue with the theme? Or server side.

    March 14, 2016 at 2:43 pm #255271
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Seems fine to me: http://d.pr/i/136lM/3jnyEgFj

    Can you please screenshot what you’re seeing

    – Kyle

    March 14, 2016 at 11:47 pm #255399
    cmohs01
    Member
    Post count: 21

    Hi Kyle, I’m attaching an image here as it is doing it again. It appears to be associated with images tied to the theme options selections “logo” “avatar” “admin logo” etc. Any thoughts on why it might be doing this?

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    March 15, 2016 at 7:28 am #255429
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its loading fine to me as i checked many times.
    Thanks
    Mohammad

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    Posted in: Joyn
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