New Landing How can we help? Themeforest Theme Support Neighborhood Login Failed: Sorry..! Wrong information..!

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  • #324238
    apakiron
    Member
    Post count: 21

    We have a problem with ouer site, that customers,
    sometimes are not able to login.
    I taste it with several new logins, it don’t was possible to login,
    and some colleagues have the same problem.
    Sometimes the login works,
    but in the most times not.

    The message is always: Login Failed: Sorry..! Wrong information..!

    I find the problem: The plugin “WP Limit Login Attempts”ist the problem.
    When i deactivate the plugin the login work correct.
    But we need a security solution for the wordpress shop.
    What should we do ?

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    #324249
    David Martin – Support
    Moderator
    Post count: 20834

    You would need to contact WooCommerce support as this is not a theme issue.

    https://support.woothemes.com/hc/en-us

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