New Landing How can we help? Cardinal Line break between paragraphs does not appear on live site

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Cardinal
  • #158668
    nicneu
    Member
    Post count: 31

    Hi,

    I am having a problem where on the backend the spacing between paragraphs on the page designed with SPB looks fine, but when pushed live or in preview the spacing disappears.

    I’ve tried manually putting a break, but it automatically disappears.

    Thanks,
    Nicole

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    #158680
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access so we can check it?
    Use the private reply.

    -Rui

    #158708
    nicneu
    Member
    Post count: 31
    This reply has been marked as private.
    #158746
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I just hit the enter between the text but in Visual mode not in text mode.
    Please check again

    -Rui

    #158749
    nicneu
    Member
    Post count: 31

    I had already done that and just tried it again in all of the text fields on the page, and it is still not working. In the SPB view it looks fine, but on the actual site the paragraphs have a line break but are missing the spacing.

    #158765
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #158919
    nicneu
    Member
    Post count: 31

    Hi Rui,

    In the edit you’ve done, now the the space between the paragraphs is too big (2 lines). I would like there to be approximately one line of space. There is one paragraph break on the page that looks the way it should, but the others appear without the space, even though on the back end they appear exactly the same (in visual and text mode) as the one that appears the way I want.

    Any more ideas? Thanks!

    #158927
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It’s because of the dropcap, it removes the p tag from the text. Will check this with the developer

    – Kyle

    #159453
    nicneu
    Member
    Post count: 31

    Ok, thanks. I’ll look forward to hearing from you.

    #159456
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I assigned the topic to my colleague so he can update you with the reply.

    -Rui

    #159531
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This has been fixed for the next update ๐Ÿ™‚

    – Kyle

    #159790
    nicneu
    Member
    Post count: 31

    Thanks. So that means when I install the next theme update it should appear correctly without doing anything more?

    Do you know when it will be released?

    #159793
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes ๐Ÿ™‚

    I’m afraid not sorry, you can email Ed via ThemeForest if you need it sooner

    – Kyle

Viewing 13 posts - 1 through 13 (of 13 total)

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