New Landing › How can we help? › Themeforest Theme Support › Dante › Lightbox viewer for image url not working anymore

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Dante
  • August 17, 2015 at 11:52 am #204522
    viprotech
    Member
    Post count: 43

    Dear support,

    I have an url to an image on my page (portfolio-item). I would like this to open in a lightbox.
    I had this working on my test site: http://www.viprotech.zaeck.nl/wp/products/vipro-drying-rack/
    But now it isn’t working any more on the original website: https://www.viprotech.com/products/vipro-drying-rack/

    You can find the link between the tables (scroll down), url-text: “Picture of a 30 tray drying rack”.

    Could you help me?
    Thanks

    August 17, 2015 at 11:57 am #204526
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is the username/password for the authorization login for the site, the site is currently private for us.

    – David.

    August 17, 2015 at 12:02 pm #204535
    viprotech
    Member
    Post count: 43
    This reply has been marked as private.
    August 17, 2015 at 1:59 pm #204593
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It seems fine to me. Please check the attachment.
    Thanks
    Mohammad

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    August 17, 2015 at 4:01 pm #204642
    viprotech
    Member
    Post count: 43

    Yes, The pictures in the gallery works fine.
    But my question is about the text url. See screenshot, the colored link.

    Attachments:
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    August 17, 2015 at 7:17 pm #204705
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You have theme version 3.06 installed. Update to latest theme version th3.10.
    Thanks
    Mohammad

    August 19, 2015 at 4:35 pm #205460
    viprotech
    Member
    Post count: 43

    Updated the theme to 3.11
    Still not working. Any suggestions?

    August 20, 2015 at 10:24 am #205680
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes it looks like your site is missing the JS library view.min.js that is used to display the lightbox and is present on your test site.

    Let me check with the team about this and report back here.

    Thanks,
    David.

    August 24, 2015 at 9:54 am #206627
    viprotech
    Member
    Post count: 43

    Hi,

    Any feedback yet? Thanks

    August 24, 2015 at 11:05 am #206670
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you shortly.
    Thanks
    Mohammad

    August 24, 2015 at 1:00 pm #206727
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    view.js has been removed as we have now added a much better lightbox plugin iLightbox.

    Unfortunately, this will mean your links will no longer open a new popup window with your image.

    However, if you use this plugin and update your image class from view to hs-rsp-popup it will work.

    https://wordpress.org/plugins/really-simple-popup/.

    Thanks,
    David.

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    Posted in: Dante
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