New Landing How can we help? Themeforest Theme Support Neighborhood Lightbox opens below all content (below footer)

Viewing 11 posts - 1 through 11 (of 11 total)
  • #225685
    opus95448
    Member
    Post count: 33

    Hello,

    I have a strange behavior of the lightbox. Checked my custom CSS – it’s not the problem.

    Go to “Produkte” in Nav, then in the first column to “BSH Projektmodul”.
    On this page, after the parallax element, there are lightbox images.

    If the image is clicked, the lightbox opens on the bottom of the page. Can you help me to fix this problem, please?

    #225908
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #225911
    opus95448
    Member
    Post count: 33

    It’s a too high risk to update the theme in the current state of my project as i have made many adjustments. Can you tell me specifically what to do to fix the lightbox?

    #225921
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I’m not sure exactly it’s complicated to know every specific fix, but you should keep your changes in a child theme to avoid these situations.

    Will forward to the development team to see what can be done.

    -Rui

    #226253
    opus95448
    Member
    Post count: 33

    Thank you! I am in fact using the child theme but you never know if or which things break.

    Can you push the problem? I need a fix for tomorrow because we want to present the current state of the project to our client. Thank you very much.

    #226265
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #226869
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looks to be a conflict with Ninja Contact Forms – try disabling that plugin?

    – Ed

    #229356
    opus95448
    Member
    Post count: 33

    Thank you for your answer. It really looks like Ninja Contact forms is the problem. I can’t see whats the problem, because I don’t know how it is affecting the lightbox. Can you point out the conflict?

    #229467
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Their CSS is overriding the lightbox css, because their css is so generic.

    Try adding this custom css:

    .ilightbox-holder {
    position: fixed!important;
    }

    – Ed

    #229653
    opus95448
    Member
    Post count: 33

    Thank you very much, i really appreciate this.

    #229893
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Ed 🙂 .
    Thanks
    Mohammad

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register