New Landing › How can we help? › Themeforest Theme Support › Dante › Lightbox not loading

Viewing 15 posts - 31 through 45 (of 58 total)
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    Posted in: Dante
  • October 16, 2015 at 2:52 pm #221250
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @Linsey,

    The correct path is dante/swift-framework/page-builder/builder/shortcodes/

    Do you have the latest version of the theme?

    -Rui

    October 28, 2015 at 7:45 am #223737
    thebeesons
    Member
    Post count: 85

    Hi,

    I’ve now had to implement this fix on the same site twice, would my original fix have been overwritten by a theme update? If so is there a permanent fix for this to avoid this happening again in the future? Can I fix this using the child theme?

    Thanks

    GB

    October 28, 2015 at 8:19 am #223743
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you shortly.
    Thanks
    Mohammad

    October 30, 2015 at 5:35 am #224412
    Steve
    Member
    Post count: 54

    hej.

    seems that this solution is not part of 3.17 update, though it states lightbox issue resolved.

    could you please integrate that!

    thanks in advance.

    best,
    s

    October 30, 2015 at 12:00 pm #224500
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @thebeesons and @steve

    Can you both provide an url to the page where it’s happening?
    also admin credentials can be necessary.

    Use the private reply.

    -Rui

    October 30, 2015 at 3:43 pm #224596
    thebeesons
    Member
    Post count: 85
    This reply has been marked as private.
    October 30, 2015 at 4:14 pm #224627
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will check it because the code was changed in this last version and it was suppose to work.
    -Rui

    November 20, 2015 at 8:05 pm #230363
    schoaf
    Member
    Post count: 6
    This reply has been marked as private.
    November 21, 2015 at 6:58 am #230394
    thebeesons
    Member
    Post count: 85

    Hi Rui,

    Any news on this – I’ve just updated to v3.18 and the lightbox is not working again. For the time being I’ll use the fix as suggested previously but would be great to get this resolved permanently?

    Thanks

    GB

    November 23, 2015 at 8:34 pm #230777
    David Martin – Support
    Moderator
    Post count: 20834

    Hi GB,

    We are using a new lightbox: iLightbox.

    1) What issues are you experiencing and on what URL?

    Thanks,
    David.

    November 26, 2015 at 10:16 pm #231663
    thebeesons
    Member
    Post count: 85
    This reply has been marked as private.
    November 27, 2015 at 4:39 pm #231890
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I can confirm 3.18 does contain this: {$image['url']}' class='ilightbox'.

    Can you clear you browser cache, or plugin cache if applicable.

    Thanks.

    November 29, 2015 at 5:35 pm #232011
    simonysandra
    Member
    Post count: 19

    Hi,

    same thing happens with me as I just updated.

    Thank you for your help

    November 29, 2015 at 6:13 pm #232020
    simonysandra
    Member
    Post count: 19

    This would be one of my portfolio items:
    http://www.simonsananes.com/portfolio/apartment-direkt-am-meer-in-sibora-los-silos/

    December 1, 2015 at 9:45 am #232330
    thebeesons
    Member
    Post count: 85

    Thanks David,

    All is well at the moment as I made the fix after the last update. I’ll let you know if I encounter a problem with the next one.

    GB

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    Posted in: Dante
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