Lightbox not loading

[ahmadabugosh]

Hi,

I was unable to get the lightbox working (even though I made sure it was activated on in the theme options and the check box was ticked under the gallery I chose).

It worked temporarily for the url I sent above, but then after I updated the theme it stopped working and I can’t figure out why.

Thanks,
Ahmad

[Rui Guerreiro – SUPPORT]

Hi,

You have an error in that page that could be breaking several things.
It’s says that google maps was included several times.

Not sure if you have any google maps plugin. Try to disable all plugins to discard any potential plugin conflict.

-Rui

[ahmadabugosh]

Hi Rui,

I tried disabling all plugins and the same problem still persists.

Is there anything else I can try?

Thanks

[Mohammad – SUPPORT]

Hi,
Please provide me wordpress admin login detail to check and resolve the issue.
Thanks
Mohammad

[ahmadabugosh]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
I have resolved the issue so please check it now.
Thanks
Mohammad

[fionalu]

Hi Mohammad,

I have experienced the same issue here, may I ask how you solved it?

Here’s my site: http://cbwp.bitnamiapp.com/wordpress/mens-heart-rate-short-sleeve-en/

[Mohammad – SUPPORT]

Hi,
Please open to edit gallery.php file at /dante/swift-framework/page-builder/builder-shortcodes:- (edited)
$main_slider .= "<li><a href='{$image['url']}' class='view' rel='gallery-{$gallery_id}'><img src='{$image['url']}' width='{$image['width']}' height='{$image['height']}' alt='{$image['alt']}' /></a>";
Changed with:-

$main_slider .= "<li><a href='{$image['url']}' class='view' data-rel='ilightbox[gallery-{$gallery_id}]'><img src='{$image['url']}' width='{$image['width']}' height='{$image['height']}' alt='{$image['alt']}' /></a>";

Thanks
Mohammad

[fionalu]

Dear Mohammad,

Solved perfectly, thank you so much!

Fiona

[Mohammad – SUPPORT]

Hi,
You most welcome.
Thanks
Mohammad

[ahmadabugosh]

Hi Mohammad,

I updated the theme and tried to redo these changes, but it stopped working.

Any advise on how to get it working again?

Thanks,
Ahmad

[Mohammad – SUPPORT]

Hi,
It seems any plugin conflict so please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

Thanks 🙂
With Best Regards
Mohammad

[ahmadabugosh]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

I just forward it to my colleague Mohammad so he can assist you.

-Rui

[Mohammad – SUPPORT]

Hi,
I have resolved the issue so please check it now.
Thanks
Mohammad