New Landing How can we help? Themeforest Theme Support Flexform Lightbox messed up on mobile

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Flexform
  • #15495
    thethrillmill
    Member
    Post count: 33

    When I click a thumbnail on my homepage to open the Pretty Photo video lightbox on my iPhone, the video pops up, but is extremely small. There is also a new “expand” button overlaid on top of the video. I’ve attached a screenshot so you can see what I’m talking about.

    #16219
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    The lightbox used should be ViewJS, not prettyPhoto. May I see your site, please? How are you adding the lightbox?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #16220
    thethrillmill
    Member
    Post count: 33
    This reply has been marked as private.
    #16652
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, your site loads 2+ minutes and still isn’t done on my end, can you fix that so I can view the site? Thanks! 🙂

    #16657
    thethrillmill
    Member
    Post count: 33
    This reply has been marked as private.
    #16907
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Sorry, missed the part where you said “video”, replied with images and ViewJS in mind.

    Right, so the thing is that prettyPhoto isn’t a responsive lightbox and it will show up clunky on mobile devices, especially phones. I haven’t heard of any fixes for this (maybe try this customization), so I don’t really think it’s a solvable issue.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #16909
    thethrillmill
    Member
    Post count: 33

    Okay, any plan to change to a responsive lightbox for video in the near future? Considering I bought the theme specifically because it’s responsive and all of my work is video, this is a real problem for me.

    #16926
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Not sure what the plans are, but I’ll assign Ed so he can share his thoughts on this.

    Ideally, I wouldn’t use video lightboxes for mobile devices at all (be it images, video, you name it); browsing on a smartphone is a totally different experience and, in my personal opinion, lightboxes aren’t really necessary on mobile.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #17172
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Try adding the following to the custom css box within theme options:

    @media only screen and (max-width: 767px) {
    .pp_pic_holder.pp_default { width: 100%!important; left: 0!important; overflow: hidden; }
    div.pp_default .pp_content_container .pp_left { padding-left: 0!important; }
    div.pp_default .pp_content_container .pp_right { padding-right: 0!important; }
    .pp_content { width: 100%!important; height: auto!important; }
    .pp_fade { width: 100%!important; height: 100%!important; }
    a.pp_expand, a.pp_contract, .pp_hoverContainer, .pp_gallery, .pp_top, .pp_bottom { display: none!important; }
    #pp_full_res img { width: 100%!important; height: auto!important; }
    .pp_details { width: 100%!important; padding-left: 3%; padding-right: 4%; padding-top: 10px; padding-bottom: 10px; background-color: #fff; margin-top: -2px!important; }
    a.pp_close { right: 10px!important; top: 10px!important; }
    }
    

    Let us know!

    – Ed

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