New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Left border products disappeared

Viewing 15 posts - 1 through 15 (of 21 total)
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    Posted in: Neighborhood
  • June 18, 2015 at 1:16 pm #185846
    AndyH
    Member
    Post count: 54

    Hello,

    I updated my site from 1.9 to 3.0, now I have 2 problems.

    1. There is no border on the shop-page left of the products. This looks not good, what can I do?

    2) For products with variation, I don’t want to show price ranges on the categorie view. I just want to show the lowest price. How can I change this with custom CSS?

    Thank you

    June 18, 2015 at 1:33 pm #185863
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello Andy,

    Please post screenshots explaining your issues so that we can assist better and quicker. Also, send exact page links where you need help.

    June 18, 2015 at 1:42 pm #185873
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please edit the shop page, disable the page builder and resave

    – Kyle

    June 22, 2015 at 12:46 pm #186951
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 22, 2015 at 1:38 pm #186977
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Go to Pages > Shop, edit it and make sure the page builder is not enabled

    – Kyle

    June 22, 2015 at 1:45 pm #186986
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 22, 2015 at 1:54 pm #186996
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok we are currently investigating this issue, will let you know when we find a solution

    – Kyle

    June 22, 2015 at 2:02 pm #187005
    AndyH
    Member
    Post count: 54

    Hey Kyle,

    thank you. Just let me know if you have a solution.

    I think the products are not centered.

    thanks

    June 22, 2015 at 2:07 pm #187009
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access so we can check your theme options?
    Use the private reply.

    Thanks

    -Rui

    June 22, 2015 at 2:20 pm #187018
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 22, 2015 at 2:30 pm #187030
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just notice when logged in that you still have the 3.0 version. Can you update to 3.0.1 to see if it makes any difference.

    -Rui

    June 22, 2015 at 2:34 pm #187033
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 22, 2015 at 3:29 pm #187075
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 22, 2015 at 8:56 pm #187161
    AndyH
    Member
    Post count: 54
    This reply has been marked as private.
    June 23, 2015 at 12:50 am #187199
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What I did was to edit the 1st product in that shop page and save it with the Page builder disabled.

    Can you check this topic http://www.swiftideas.com/forums/topic/shop-archive-layout-broken-help-please-wordpress-theme/page/2/

    Check my reply 187093. You should copy the 2 header files to your child theme directory or replace the original ones in the Neighborhood theme.

    After that just edit that product above and save it with the page builder active.

    -Rui

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    Posted in: Neighborhood
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