New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Leave a comment for a product does not work

Viewing 15 posts - 16 through 30 (of 41 total)
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    Posted in: Neighborhood
  • October 7, 2015 at 2:02 pm #219125
    mtroubat
    Member
    Post count: 199

    Yes it’s already enabled 🙁

    October 7, 2015 at 2:23 pm #219129
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you edited any theme files? Try deactivating all of your plugins to se if that fixes the issue, also make sure all updates have been made

    – Kyle

    October 7, 2015 at 2:30 pm #219132
    mtroubat
    Member
    Post count: 199
    This reply has been marked as private.
    October 7, 2015 at 2:59 pm #219148
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No it’s none of that, please deactivate plugins and check again

    – Kyle

    October 7, 2015 at 3:19 pm #219155
    mtroubat
    Member
    Post count: 199
    This reply has been marked as private.
    October 7, 2015 at 3:38 pm #219168
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes I know

    October 7, 2015 at 3:50 pm #219169
    mtroubat
    Member
    Post count: 199

    ? I dont understand 🙂

    October 8, 2015 at 8:14 am #219308
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you deactivated all of your plugins except WooCommerce like I asked?

    – Kyle

    October 8, 2015 at 1:07 pm #219418
    mtroubat
    Member
    Post count: 199
    This reply has been marked as private.
    October 9, 2015 at 4:35 pm #219733
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to update the theme, all of your plugins, and wordpress before I can help

    – Kyle

    October 9, 2015 at 4:58 pm #219750
    mtroubat
    Member
    Post count: 199

    Unfortunately, i cannot take that risk. Because i am afraid that the website will not work.

    October 9, 2015 at 5:02 pm #219751
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Why will it not work? You’re leaving your site prone to hacking by having outdated copies of plugins.

    We can also not support sites that are not fully updated

    – Kyle

    October 9, 2015 at 5:06 pm #219756
    mtroubat
    Member
    Post count: 199

    Ok i will do it

    October 9, 2015 at 5:34 pm #219769
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok.
    -Rui

    October 9, 2015 at 5:54 pm #219777
    mtroubat
    Member
    Post count: 199
    This reply has been marked as private.
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    Posted in: Neighborhood
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