New Landing › How can we help? › Cardinal › Layer Slider update won't install

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    Posted in: Cardinal
  • March 10, 2016 at 12:14 am #254551
    WEswift
    Member
    Post count: 234

    Hey Team – I went to upgrade LayerSlider (from version 5.5.1) to version 5.6.2 (from Appearance > Install Plugins) and when I click update it reads “The plugin is at the latest version”. Which it isn’t. Help? Thanks in advance! -Paul

    March 10, 2016 at 10:10 am #254609
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    March 10, 2016 at 4:49 pm #254779
    WEswift
    Member
    Post count: 234
    This reply has been marked as private.
    March 11, 2016 at 8:03 am #254860
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct login detail to check and resolve the issue.
    Thanks
    Mohammad

    March 11, 2016 at 4:07 pm #254947
    WEswift
    Member
    Post count: 234
    This reply has been marked as private.
    March 14, 2016 at 8:28 am #255103
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I cant edit the plugins files so please also FTP login detail also.
    Thanks
    Mohammad

    March 14, 2016 at 4:33 pm #255326
    WEswift
    Member
    Post count: 234
    This reply has been marked as private.
    March 15, 2016 at 9:24 am #255444
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have updated the plugin so please check it now.
    Thanks
    Mohammad

    March 15, 2016 at 4:06 pm #255601
    WEswift
    Member
    Post count: 234

    Mohammad – the plugin was successfully updated. So technically the update issue is resolved. We are still experiencing a strange error with this plugin, which was the reason for the update in the first place. This may be a localized issue. I’ll make a separate forum post about this should I think it useful / necessary, since Swift Themes tends to bundle this plugin. Thanks again!

    March 15, 2016 at 6:11 pm #255634
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad to help you.
    Mohammad

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