New Landing How can we help? Themeforest Theme Support Dante Just did update to 3.02 and website stuck in maintenance mode

Viewing 14 posts - 16 through 29 (of 29 total)
  • Posted in: Dante
  • #198719
    camind
    Member
    Post count: 228

    more screen shots attached

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    #198950
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) Not seeing any page headings here – https://www.dropbox.com/s/8j7hy8wn2v5ip7i/Screenshot%202015-07-29%2012.46.33.png?dl=0

    3) checked on your site here and all is working and appearing as expected – what browser are you using? try clearing cache/another browser?

    5) Not seeing the divider either.

    Have you changed the site since yesterday, or are these problems fixed?

    – Ed

    #199015
    camind
    Member
    Post count: 228

    Ed,

    1. Again reason you’re not seeing headings is because i’m using custom css to hide the headings right now. Instead of reverting back and downgrading from dante 3.02 I decided it would be easier to use custom css. The headings on every page ruin the look of the site so instead of leaving the problem up for you to see and have visitors see the eye sore i thought hiding it until it is fixed was the only way to go. But problem is still there. In every browser if i remove the custom css. If you want you can check the custom css, it is the last line of code.

    3. Still a problem in every browser with cache cleared. All browsers have the issue.

    5. divider issue on home page happens only with chrome. It is not visible on explorer or firefox.

    Thanks

    #199030
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) Apologies – my mistake. How did you update the style.css file, as you have missing css.. This is the line which should be in there:

    .page-heading.page-heading-hidden {
    	display: none;
    }

    The page heading is always output to the page for SEO purposes now, and hide it with css.

    3) Do you get any errors in the browser console? Just for reference, this is how I see it on Chrome here: https://www.dropbox.com/s/5921kaliewyfm1v/Screenshot%202015-07-29%2015.45.00.png?dl=0

    5) Checked another machine, and checked on browserstack – definitely no divider on chrome: https://www.dropbox.com/s/4ne48tp74np0ptw/Screenshot%202015-07-29%2015.47.28.png?dl=0

    Must be something local that is playing up with your setup.

    – Ed

    #199106
    camind
    Member
    Post count: 228

    Ed,

    1. I Never edited the style.css file. I updated to dante 3.02 with-in wordpress by pressing update. Thats it. Can you verify everything updated correctly? If files are missing maybe the update failed somehow even though I did get update successful message. First time I tried the update, screen got stuck on maintenance mode. So I had to do everything over. Second time I had no issues.

    3. Screen shot is attached. I see this issue problem in every browser so I don’t know what it can be. Everything was fine before update.

    5. Also have no idea why why this only happens in chrome. Will check another machine to verify. This is not as major of a problem as #1.

    Thanks

    #199108
    camind
    Member
    Post count: 228

    screen shot for message above.

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    #199121
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The only explanation can be caching then – check any performance/caching plugins and make sure you have cleared/flushed the cache.

    Can you try temporarily disabling any other plugins and check the page builder again? Very strange that I replicate any issue.

    – Ed

    #199166
    camind
    Member
    Post count: 228

    Ed,

    I deactivated all plugins cleared cache. checked. Then reactivated plugins cleared cache and checked. Title heading on every page is still there if I remove custom css. You said files are missing in the style.css …how can this happen?

    After doing the above i checked page builder. Now It looks different and i don’t know if this is normal with new update or not. I get no icons until i put my mouse over it. then icon appears. Screen shot attached…… also in internet explorer when opening and page to edit I get a message pop up. Screen shot attached.

    Thanks

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    #199171
    camind
    Member
    Post count: 228

    Ed,

    update: Title heading seems to be fixed. For someone reason maybe after the 100th time of clearing cache it worked. Can you verify that the style.css and all other files are updated correctly?

    page builder still looks like screenshots i sent in previous message. Take a look. is that normal?

    thanks

    #199173
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes – all good now.

    The page builder is meant to be like that – that’s how we have the UI as of the latest update.

    – Ed

    #199175
    camind
    Member
    Post count: 228

    Ok great. Thats good news

    I know it was a little extra work with this major update but im sure all the users especially me are very grateful that you made the theme better.

    Your work ethic and products are amazing. We all truly thank you

    #199179
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem at all, happy to help.

    – Ed

    #199185
    camind
    Member
    Post count: 228

    Thanks

    #199212
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

Viewing 14 posts - 16 through 29 (of 29 total)

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