Jump Page Anchors within row not working

[RachelDesbiensDespre]

Hello!
I created a FAQ section (see QUESTIONS section if you follow the URL I provided). I’m trying to link each question to the answer with a jump page anchor, but it does not seem to work.

I have used this tutorial: https://make.wordpress.org/support/user-manual/content/pages/page-jumps/

It always jump too low.

Thanks so much 🙂

[Rui Guerreiro – SUPPORT]

Hi,

In the target page divide the content in rows, and provide a specific Id for the row.

Use dessin1 in the first row.

https://www.dropbox.com/s/hs4y9y9xz5nf7i2/row_id.png?dl=0

-Rui

[RachelDesbiensDespre]

Still not working.

I create an row, with the answer to the first question. I then create a link for the first question to #dessin1. It sill goes too far below (it links to the gallery). Not sure what I’m doing wrong here.

Thanks!

[Rui Guerreiro – SUPPORT]

Hi,

Not sure if you are placing the wildcard in the ID. The wildcard shouldn’t be placed in the ID field.

You should have dessin1 instead of #dessin1

-Rui

[RachelDesbiensDespre]

This is what I have (dessin1 in the ID). Still not working. Goes way too far.

[Rui Guerreiro – SUPPORT]

Hi,

You have an error in the javascript console.
Need to check this with the development team.

-Rui

[Swift Ideas – Ed]

This reply has been marked as private.

[RachelDesbiensDespre]

Mmm, does not work. Goes too far again.

It created another bug that was fixed yesterday with the main menu. Now when I click on the main menu, it goes to the right place, and one second later, it goes down too far. It does not stay at the right place.

[Rui Guerreiro – SUPPORT]

Hi,

That seems to be caused by Easy Smooth Scroll Links plugin.
Try to deactivate that plugin and you will see what I mean.

-Rui

[RachelDesbiensDespre]

It works! THANK YOU SO MUCH!

[Rui Guerreiro – SUPPORT]

No problem. Thanks Ed.
-Rui