New Landing › How can we help? › Themeforest Theme Support › Dante › Jquery & SPB not working after update

Viewing 7 posts - 1 through 7 (of 7 total)
  • Back to forum
    Posted in: Dante
  • March 3, 2015 at 12:20 pm #154681
    Hendrik
    Member
    Post count: 5

    Hey Swiftideas!

    After the latest WordPress install & theme update I am experiencing the following error’s:

    – Jquery error messages: Uncaught ReferenceError: jQuery is not defined
    – Swift page builder is not working backend (white text)

    This results in my page not being visible. Could you please take a look?

    March 3, 2015 at 12:27 pm #154683
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all plugins to see if it still happens?

    -Rui

    March 3, 2015 at 12:35 pm #154688
    Hendrik
    Member
    Post count: 5

    Hey Rui,

    Thanks for your quick reply. The problem still occurs after disabling all the plugins.

    March 3, 2015 at 12:50 pm #154697
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail. Jquery files failed to load.
    Thanks
    Mohammad

    March 3, 2015 at 12:51 pm #154698
    Hendrik
    Member
    Post count: 5
    This reply has been marked as private.
    March 3, 2015 at 12:59 pm #154700
    Hendrik
    Member
    Post count: 5
    This reply has been marked as private.
    March 3, 2015 at 1:23 pm #154707
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check. You have unnecessary .htaccess file at JS directory thats cause to issue.
    Thanks
    Mohammad

  • Back to forum
    Posted in: Dante
Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register