New Landing › How can we help? › General › Forum Help › Joyn template don't work

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Forum Help
  • February 16, 2017 at 5:02 am #313990
    Amplia
    Member
    Post count: 2

    Install the Joyn theme copying all files to wp-content/themes and in dashboard nothing appears from my pages and any elements at customize option.

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    February 16, 2017 at 10:50 am #314008
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your support license has now expire or you have not entered one within your profile to validate your purchase. To access the correct support forums please renew your support license for your theme(s) on ThemeForest.

    Thanks.

    February 17, 2017 at 12:46 am #314108
    Amplia
    Member
    Post count: 2

    My purchase code was validated in register. Where I can put this code?

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    February 17, 2017 at 11:10 am #314150
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You should register it in your profile page here on the support site.
    http://www.swiftideas.com/forums/users/amplia/

    -Rui

    February 17, 2017 at 8:42 pm #314257
    Amplia
    Member
    Post count: 2

    It’s possible analyze my problem? My purchase code is registered.

    February 20, 2017 at 3:29 pm #314388
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Thanks, we will need your site url and admin credentials.

    -Rui

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