New Landing How can we help? Themeforest Theme Support Joyn Joyn Mobile Settings

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Joyn
  • #122993
    BobbyGraphic
    Member
    Post count: 17

    Hello,

    Thank you for Joyn, it’s a wonderful template to work with.

    The pages on my site feature edge to edge image galleries which are quite large. On mobile devices I can’t scroll through the images without touching them and hence activating the lightbox pop-up. Is there any way to disable this function for mobile devices?

    Many thanks,
    Bobby

    #122996
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Add this to your custom css:

    @media only screen and (max-width: 767px) { 
    figure.animated-overlay {
      pointer-events: none;
    }
    }

    – Kyle

    #123141
    BobbyGraphic
    Member
    Post count: 17

    Many thanks for this, works great.

    Your support is excellent. I purchased an E-com Woo theme from another seller 3 weeks ago and I’m still waiting on a solution to a major support query. I’m going to ditch it and buy one of yours. Probably Cardinal or Neoghbourhood – are they both up to date with the latest WooCommerce release?

    Bobby

    #123196
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks for the kind words. Thanks Kyle

    Cardinal or Neighborhood will be a great choice. Neighborhood is our E-Commerce best seller but Cardinal is also a very versatile theme. Check our demos and make your choice.

    http://neighborhood.swiftideas.net/
    http://cardinal.swiftideas.com/shop-demo/

    Home

    Home

    Home

    Home

    We are releasing this week the updates to Woocommerce 2.2.7 launched on 22 of October

    Thanks.

    -Rui

    #123759
    BobbyGraphic
    Member
    Post count: 17
    This reply has been marked as private.
    #123775
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Glad you purchased it.

    Regarding the gateway you will need to check with their support because we don’t know how that gateway works. But it was saying in the error that the Merchant accoutn was not valid, not sure it they have specific users/accounts for testing purposes.

    To enable the Swift Page builder in Products check the image below. You have to add the Products.
    https://www.dropbox.com/s/x5cuj7evhuqk5ta/page-builder-options.png?dl=0

    Hope it helps.

    -Rui

    #123777
    BobbyGraphic
    Member
    Post count: 17

    Thank you Rui,

    One other thing – my images on the product pages are perfect. But in ‘Related Products’ and indeed the Shop, they are showing blurred? Screen grab attached. Do you now why this would be?

    Best,
    Bobby

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    #123800
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You should check in the Woocommerce settings.

    The image settings should be at least with the sizes provided in the screenshot below.
    https://www.dropbox.com/s/yw17jc1csv3y4ei/woocommerce_image_quality.png?dl=0

    -Rui

    #123830
    BobbyGraphic
    Member
    Post count: 17
    This reply has been marked as private.
    #123850
    BobbyGraphic
    Member
    Post count: 17
    This reply has been marked as private.
    #123852
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It is related to your custom css.
    Can you adjust your css?

    -Rui

    #123853
    BobbyGraphic
    Member
    Post count: 17

    It’s fixed, thank you.

    You work long hours.

    Bob

    #123854
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. I manage my work time 80% during the day and 20% at night, it’s good for everybody I think since we have customers for all around the World and different timezones. 🙂

    -Rui

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