New Landing How can we help? Atelier Jetpack Infinite Scroll not supported

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Atelier
  • #270648
    kushalkamra
    Member
    Post count: 99

    Hi,

    I’ve installed JetPack plugin on my website and have activated Infinite Scroll feature but it is not working.

    This is the message shown by JetPack

    <blockquote cite=”At this time, your theme, Atelier Child Theme, doesn’t support Infinite Scroll. Unlike other Jetpack modules, Infinite Scroll needs information from your theme to function properly.

    Until your theme supports Infinite Scroll, you won’t be able to activate this module.

    If you are a theme author, you can learn about adding support for Infinite Scroll at http://jetpack.com/support/infinite-scroll/”&gt;

    Requesting you to please go through specified link and kindly advice how to activate the same.

    Thanks,
    Kushal Kamra

    #270654
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Kushal,

    Version 2.0.0 has infinite scroll built in, you do not need to use Jetpack.

    Thanks.

    #270656
    kushalkamra
    Member
    Post count: 99

    Please guide how can I activate the same ? I need to activate the same for product category page.

    #270661
    kushalkamra
    Member
    Post count: 99

    Hi,

    I’ve activated the same from Shop Options/Shop Pagination, but it is not working. Only products that are supposed to be on 1st page are visible initially, other are not loaded but there is a blank space for them on the product category page.

    Please take a look at 2 category pages given below,

    http://mydhaba.in/product-category/herbal-supplements/
    http://mydhaba.in/product-category/tea/

    Thanks
    Kushal Kamra

    #270669
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login and URL.

    Thanks.

    #270686
    kushalkamra
    Member
    Post count: 99
    This reply has been marked as private.
    #270897
    kushalkamra
    Member
    Post count: 99

    Hi David,

    Is there any update ?

    Thanks,
    Kushal Kamra

    #271172
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I just assigned it to David so he can reply.

    -Rui

    #271403
    kushalkamra
    Member
    Post count: 99

    Hi David,

    Is there any update regarding this issue ?

    Thanks

    #271414
    David Martin – Support
    Moderator
    Post count: 20834

    You set it in the theme options: WooCommerce Options => Shop Options => Shop Pagination => Infinite Scroll.

    – You have not done this.

    Thanks.

    #271422
    kushalkamra
    Member
    Post count: 99

    Hi David,

    I had disabled the setting after encountering the issue. I’ve activated it again now. You can revisit the website and see the issue.

    Thanks

    #271426
    David Martin – Support
    Moderator
    Post count: 20834

    I see a JS error on the page. Can you disable all plugins so only Swift Framework and WooCommerce are active.

    WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: Error during WebSocket handshake: Unexpected response code: 403

    jquery.js,qver=1.12.3.pagespeed.jm.Mce7qJ7uQ5.js:1 GET http://mydhaba.in/product-category/herbal-supplements/page/4/ 404 (Not Found)

    (index):1 Uncaught ReferenceError: pagespeed is not defined

    Please remove the Page speed JS, regarding the others I see your theme is rather modified do you know what the pinghub request is, I’d remove that also.

    Thanks.

    #271475
    kushalkamra
    Member
    Post count: 99

    Hi David,

    As requested, I’ve deactivated all the plugins and removed PageSpeed JS.

    Could you please take a look again, infinite scroll is still not working.

    Thanks

    #271484
    kushalkamra
    Member
    Post count: 99

    Now it is showing an error

    http://www.swiftideas.com/forums/topic/some-elements-not-showing-cart-wishlist-account-add-to-cart-ecc/

    Kindly suggest a solution for this.

    Thanks

    #271503
    David Martin – Support
    Moderator
    Post count: 20834

    Can you activate the parent theme also?

    Thanks.

Viewing 15 posts - 1 through 15 (of 21 total)

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