Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #291146
    Marine
    Member
    Post count: 151

    Hello,

    I have a small pb with the theme. I’ve set up the plugins Smart Slider 3 and Give (donation plugin). Since I’ve activated Give, the Smart slider on the homepage doesn’t work and the Give plugin has also pb, when you click on the donation levels, the amount doesn’t update (URL: ….com//campagnes/hand/).

    I wanted to contact Smart Slider 3 plugin support or Give support but on another website which was my previous pre-prod website, no conflict with Dante and WordPress same version, it works perfectly (www.givingdesk.com, see on the homepage).
    And I’ve remembered that on the current website, I had a js problem, you’ve fixed in the past, so I’m wondering if the thing you’ve fixed is not the reason why I have this pb now.

    Wpide is available on my site but I had to desactivate Give for the moment because my site is live and it’s not nice without the homepage slider. So can you have a look directly in the backoffice (you can reactivate the plugin for a few minutes when you want)or tell me when you’re ready to inspect and I’ll activate Give.

    Tx for your help guys
    Marine

    #291226
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am checking it so please activate it.
    Thanks
    Mohammad

    #291227
    Marine
    Member
    Post count: 151

    OK, plugin activated :
    – Home page: abracamundi.com, the slider at the top of the homepage is not displayed any more
    http://www.abracamundi.com/campagnes/hand/ The amount doesn’t change when you select the different donation buttons.

    Tell me when I can remove the plugin
    Tx !!

    #291230
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to access the WPIDE page. Just provide me FTP login detail to check and resolve the issue.
    Thanks 🙂
    Mohammad

    #291233
    Marine
    Member
    Post count: 151
    This reply has been marked as private.
    #291260
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to Give plugin developer about this issue.
    Thanks
    Mohammad

    #291261
    Marine
    Member
    Post count: 151

    OK ! did you touch anything because I’ve desactivated Give and the slider doesn’t work anymore (it was working this morning)

    #291265
    Marine
    Member
    Post count: 151

    OK it’s OK now. Tx

    #291266
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working after decativate the Give plugin.
    Thanks
    Mohammad

Viewing 9 posts - 1 through 9 (of 9 total)

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