New Landing › How can we help? › Atelier › Javascript error in page with a form

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • October 5, 2015 at 10:48 am #218365
    nicolaus
    Member
    Post count: 20

    Hello, I use Caldera Forms and I have a form with a toggle switch. Probably, after a theme update the toggle switch stopped working. I consulted the Caldera Forms support and they said:

    “The theme is throwing a javascript error in /themes/atelier/js/functions.min.js This is causing it to stop running so the toggle event is not being activated.

    Did you change your theme recently?”

    Could you have a look? (link in the next post)

    Thanks!

    October 5, 2015 at 10:50 am #218369
    nicolaus
    Member
    Post count: 20
    This reply has been marked as private.
    October 5, 2015 at 11:03 am #218379
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you try to use the non-minified JS file, clear your browser/plugin caches and test again?

    Theme Options => General Options => Performance Options => Load pre-minified scripts => Off

    – David.

    October 5, 2015 at 11:17 am #218384
    nicolaus
    Member
    Post count: 20

    Hi, I have disabled the pre-minified scripts but the problem is still there.
    I will leave it like that for now for you to check more easily…
    Should I leave it like that permanently? Is it possible that the script minification causes any problems?
    Thanks for the fast support!

    October 6, 2015 at 9:41 am #218715
    David Martin – Support
    Moderator
    Post count: 20834

    That is odd, seems to be a conflict with that form. Can you post your WP login details so I can take a closer look?

    – David.

    October 6, 2015 at 2:18 pm #218832
    nicolaus
    Member
    Post count: 20
    This reply has been marked as private.
    October 7, 2015 at 10:32 am #219043
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please set Page Transitions to Off.

    Theme Options => General Options => Preloader/Transition Options => Page Transitions => Off

    – David.

    October 7, 2015 at 11:08 am #219067
    nicolaus
    Member
    Post count: 20

    Okay, this is indeed the problem. So I have to choose between page transitions and toggle switches?
    Thanks for your time!

    October 7, 2015 at 11:10 am #219068
    David Martin – Support
    Moderator
    Post count: 20834

    Unfortunately in the case of this form you correct. No problem, happy to help you out.

    – David.

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    Posted in: Atelier
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