New Landing How can we help? Cardinal Java Script Error showing up Google maps

Viewing 15 posts - 1 through 15 (of 24 total)
  • Posted in: Cardinal
  • #297834
    Anatol57
    Member
    Post count: 11

    Hello

    I want to integrate a google map on the contact page. It shows up for a short moment and then it disappears behind an error message. I searched in your forum to find a solution, but couldn’t find any.

    I renewed the API Key without any effect

    Please can you help me to show up the map

    Kind regards, Roy

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    #297930
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you entered the google maps API Key in the SwiftFramework Google Auth Option?
    https://www.dropbox.com/s/loaxb241u8wm0vc/Screenshot%202016-10-21%2010.12.45.png?dl=0

    -Rui

    #297973
    Anatol57
    Member
    Post count: 11

    Yes I did 🙂

    #297974
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    can you double check if it’s the correct key for that domain?

    This is what I get in the backend.
    https://www.dropbox.com/s/6ddd4pfw7j2mqdf/Screenshot%202016-10-21%2012.51.41.png?dl=0

    -Rui

    #297994
    Anatol57
    Member
    Post count: 11

    It should be the correct key.

    What I can do. I can generate a new key. And then we will see. But this error occured also before I used the API-key.

    -Roy

    #297995
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try it again. Check if the domain name is exactly the same.
    Since a few months ago it’s required the API Key or the maps won’t work.

    -Rui

    #298026
    Anatol57
    Member
    Post count: 11

    I tried it again and got the following error message

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    #298300
    David Martin – Support
    Moderator
    Post count: 20834

    This is usually caused when a 3rd party plugin also loads in Google Map code.

    Can I ask you to disable all plugins leaving only Swift Framework and WooCommerce active.

    #298338
    Anatol57
    Member
    Post count: 11

    I deactivated all plugins without any changes

    #298363
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will have to forward it to our head developer.

    -Rui

    #298373
    Anatol57
    Member
    Post count: 11

    Thanks for your efforts. I hope there will be a solution.

    #298375
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let’s wait for his reply.

    -Rui

    #298599
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Something outside of the theme is adding in the Google Maps API to the head tag:

    That is not something the theme is doing, so please check your setup.

    – Ed

    #298605
    Anatol57
    Member
    Post count: 11

    I added this line according to the description of how to set up the Google API-Key. But the error occured before I did this. So I thought it is an error because there was no API-key for Google Maps. I can delete this line but I do not think that the map will appear.

    Kind regards, Roy

    #298606
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The current error is showing because of that line – please delete.

    – Ed

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