Viewing 10 posts - 1 through 10 (of 10 total)
  • #56640
    ELSK
    Member
    Post count: 2

    Hey,

    I just updated to WordPress 3.8.1 and 1.67 version of the theme. I got some issues and having hard time finding any solution. Dropdown on main menu not showing “dropdown” categories, carousels do not work and add to cart is not showing after size selection on the products. WE LOVE this theme, suits our shop very well and our costumers love it as well… except now. Looking forward to hearing from you – Thx.

    url: http://elsk.com

    #56714
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    can you try deactivating all your plugins and see if that solves it?
    If not, can you let us know your wp-admin login details in a private reply so we can check out what we can do?

    All the best

    #56736
    ELSK
    Member
    Post count: 2
    This reply has been marked as private.
    #56795
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    So you are currently using wordpress 3.6?

    – Kyle

    #56797
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have fixed your issue so please check . You have put an extra jquery to load at Admin -> Theme Options -> Header Options Subscribe form code while wordpress load default jquery .

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #56807
    ELSK
    Member
    Post count: 2

    AT: Kyle 3.8.1 ๐Ÿ™‚
    AT: Mohammad – Thanks! You Rock! It looks great again! My “categories menu” on the left (http://elsk.com/shop/) is gone, but maybe i have somehow remove it while trying to fix the issue my self. Thank you once again! ( i have disabled “swiftsupport” user. )

    #56811
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Mohammad

    – Kyle

    #56814
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    You most welcome all ๐Ÿ™‚ .

    With Best Regards
    Swift Ideas

    #58253
    rikoko
    Member
    Post count: 16

    Mohammad.

    I seem to have the same issue but don’t have anything in the Header section as you mentioned.

    Can you please help?

    I have no carousels, missing font awesome icons, no slide up overstates since the updates…

    #58261
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please share always website URL and attach screenshot so i can check and fix it very soon .
    Thanks

Viewing 10 posts - 1 through 10 (of 10 total)

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