New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Items do not add to bag when using an iPad

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    Posted in: Neighborhood
  • September 17, 2014 at 4:32 pm #111821
    deanjohn
    Member
    Post count: 93

    Hi, I don’t know if this has anything to do with wordpress 4.0 upgrade, but none of the items from the main page or store page adds to the cart / shopping bag when viewing the store on iPad ?

    When i click add item to cart nothing happens. However the product only adds to the cart when on the product page itself.

    Works fine on normal browsers but not an iPad or android device.

    Any ideas to fix this issue please?

    September 18, 2014 at 11:03 am #112107
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Tried in Ipad and also Samsung S4 and it’s working fine.
    https://www.dropbox.com/s/g05jokvy4fvuvg1/ipad_cart.png?dl=0

    try to clear the browser cache in Ipad and try again.

    -Rui

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    Posted in: Neighborhood
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