New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Items appearing bellow categories are incorrect

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    Posted in: Neighborhood
  • March 6, 2014 at 10:49 am #54899
    mariospavlou
    Member
    Post count: 22

    See here http://173.254.122.10/~incarunl/product-category/car-manufactures/audi-car-brands/

    Audi – A3 & Audi – A5 shows that have 2 items each. But if you click on them you will see that they include only 1 item each.

    How I can fix that ?

    thanks Marios

    March 6, 2014 at 1:26 pm #54958
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure about that one, I will forward it to the developer.

    Are you using the latest WooCommerce?

    If you are not bothered about the number of items showing I can provide you with some custom css to hide them if you like?

    – Kyle

    March 6, 2014 at 1:34 pm #54964
    mariospavlou
    Member
    Post count: 22

    Yea I am using all the latest versions.

    I would prefer to show it but send me the css code just in case that the developer can’t find any solution.

    Thanks

    March 6, 2014 at 1:37 pm #54968
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Here you go:

    .product-cat-info .count {
  display: none;
}

    – Kyle

    March 6, 2014 at 1:44 pm #54971
    mariospavlou
    Member
    Post count: 22

    Thanks bro, but please forward this to the developer because its important to find a solution

    March 6, 2014 at 1:51 pm #54975
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I have done 🙂

    March 6, 2014 at 2:44 pm #55015
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @mariospavlou,

    Tested this here and my counts are 100% correct. What version of WooCommerce are you using? Do you have any products that are hidden?

    – Ed

    March 6, 2014 at 2:57 pm #55029
    mariospavlou
    Member
    Post count: 22

    I am using version 2.1.4 and no products are hidden !

    March 6, 2014 at 3:01 pm #55037
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you try enabling the Twenty Fourteen theme and seeing if the product count is different? If it’s the same then this isn’t a theme issue.

    – Ed

    March 6, 2014 at 3:01 pm #55038
    mariospavlou
    Member
    Post count: 22

    You can see all my test products in the screen shot with the categories attached to each

    March 6, 2014 at 3:02 pm #55041
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @mariospavlou – see above 🙂

    – Ed

    March 6, 2014 at 3:03 pm #55044
    mariospavlou
    Member
    Post count: 22

    I will not loose anything right?

    March 6, 2014 at 3:04 pm #55045
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No, you wouldn’t lose anything.

    – Ed

    March 6, 2014 at 3:06 pm #55049
    mariospavlou
    Member
    Post count: 22

    Same thing 🙁 so it’s WooCommerce issue. any suggestions ?

    March 6, 2014 at 3:07 pm #55050
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thought so. Best bet is to post it here – http://wordpress.org/support/plugin/woocommerce

    May be a known issue, if so hopefully they will fix it soon! They may be able to point you in the right direction to an incorrect setup. Just make sure you say you’ve tested it on Twenty Fourteen else they’ll fob you off with the “theme issue” response.

    – Ed

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