New Landing › How can we help? › Atelier › Issues with visible order by other customers

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    Posted in: Atelier
  • July 20, 2015 at 8:52 am #195913
    sorelh
    Member
    Post count: 169

    Hi
    My Atelier site is live and my client was contacted with this e-mail

    ‘ I was just trying to purchase some cards, and registered. The website proceeded to tell me that I had made an order on 12 July, even though I only registered tonight. I then viewed the order and discovered it was for a Miranda Thomas to the value of £99.00. I could see her name, mobile number, email and address. I am sure it is just a small glitch, but I thought you should know. No card details were on it, just method of payment paypal.’

    Do you know how I can resolve this? How do I stop previous orders being visible to new customers?

    Thanks, Sorel

    July 20, 2015 at 10:55 am #195984
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s odd, never had anyone with this issue before. It’s something you will need to contact WooCommerce about as it’s all plugin functionality

    – Kyle

    July 20, 2015 at 10:57 am #195988
    sorelh
    Member
    Post count: 169
    This reply has been marked as private.
    July 20, 2015 at 10:59 am #195989
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It depends what changed in the updates, nothing to do with the theme side of things though no

    – Kyle

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