New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Issues with the 'portfolio carousel' after updating to Neighborhood V2.0

Viewing 15 posts - 1 through 15 (of 21 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • November 27, 2014 at 10:17 am #131606
    keith85
    Member
    Post count: 15

    Good morning,

    I just updated my website with the latest update however it seems that now some features are not working. The first thing i noticed was the portfolio carousels in my home page. For some reason the portfolio carousels are not working as they used to. Plus when I check it out in the settings, the option to choose the categories for each carousel is not available as only ‘All’ is available.

    Can you please help?

    I would appreciate if you could reply at your earliest as my homepage is currently half empty :S

    Thanks
    K

    November 27, 2014 at 10:29 am #131612
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access, can’t inspect the page because it’s locked with some plugin.

    Also you have an error in a twitter plugin that could be causing some conflicts.

    -Rui

    November 27, 2014 at 10:51 am #131635
    keith85
    Member
    Post count: 15

    Updated the info

    November 27, 2014 at 11:32 am #131669
    keith85
    Member
    Post count: 15
    This reply has been marked as private.
    November 27, 2014 at 12:36 pm #131707
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ed has fixed the issue, he will push the update in a few hours

    If you need it sooner email him http://themeforest.net/user/SwiftIdeas

    – Kyle

    November 27, 2014 at 12:54 pm #131716
    keith85
    Member
    Post count: 15
    This reply has been marked as private.
    November 27, 2014 at 12:55 pm #131717
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Thanks.
    -Rui

    November 28, 2014 at 5:35 am #131940
    keith85
    Member
    Post count: 15

    Good morning,

    Are there any updates regarding the issue? As I still didn’t get any updates and my website is still not working properly.

    Thanks

    Admin details are as previously given.

    K

    November 28, 2014 at 8:44 am #131978
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi, version 2.01 is now available via the wp dashboard

    – Kyle

    November 28, 2014 at 10:40 am #132034
    keith85
    Member
    Post count: 15
    This reply has been marked as private.
    November 28, 2014 at 10:43 am #132037
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    November 28, 2014 at 10:58 am #132048
    keith85
    Member
    Post count: 15

    Hi I just updated to V2.01 and got even worse! The top logo got all squashed, the portfolio carousels are still not visible and the twitter strip stopped working!!

    Kindly revert back to the previous version until you fix all errors!

    K

    November 28, 2014 at 11:01 am #132051
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You can activate 2.01 but need to make the correction explained in this topic.

    Problems with carousel

    or has an alternative turn on the Performance option inside the Theme Options-> Performance

    -Rui

    November 28, 2014 at 11:05 am #132052
    keith85
    Member
    Post count: 15
    This reply has been marked as private.
    November 28, 2014 at 3:49 pm #132149
    keith85
    Member
    Post count: 15
    This reply has been marked as private.
  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 21 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register