New Landing How can we help? Atelier Issues with Safari

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Atelier
  • #212863
    CreativeFolks
    Member
    Post count: 5

    Hi

    I am having some display issues with safari (I am using iMac and macbook pro).

    1 / Featured Products on home page (called featured items)

    Displaying correctly on chrome but masonry products are out of position in safari. (see attached)

    Any ideas as to what could be causing this?

    Many Thanks

    Jon

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    #212882
    CreativeFolks
    Member
    Post count: 5

    Hi

    Also in Safari on the shop and category pages the products are not lining up in 3 per column as per the settings? In chrome they are doing so but not in Safari.

    See attached screenshots.

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    #213148
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jon,

    The supplied login details are now working, can you check and update?

    I think this could be either a plugin cache or browser cache issue, for me all looks perfect. Can you clear your safari cache?

    Thanks,
    David.

    #214141
    CreativeFolks
    Member
    Post count: 5
    This reply has been marked as private.
    #214524
    David Martin – Support
    Moderator
    Post count: 20834

    Hey Jon,

    Your shop page and homepage are looking great on Safari for me, does this still happen even when you clear your Safari cache?

    Thanks,
    David.

    #214717
    CreativeFolks
    Member
    Post count: 5

    Hi David

    Yes, i have cached Safari and it still looks like the attached? very odd.

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    #215010
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s looking fine to me on MBP Retina.
    https://www.dropbox.com/s/kwx1iz6sopn1ohm/Screenshot%202015-09-21%2012.55.38.png?dl=0

    Seems to be cache somewhere, try clear the browser cache and reset the router connection to the internet.

    -Rui

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