New Landing How can we help? Atelier Issues with newsletter bar

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #260781
    KMAmexico
    Member
    Post count: 96

    Hello! I’m having some issues configuring the newsletter bar, first it doesn’t show: I’m using this code:

    <form action=”//kmamexico.us13.list-manage.com/subscribe/post?u=cd6be64864e919984a3088197&id=9985a7a784″ method=”post” id=”mc-embedded-subscribe-form” name=”mc-embedded-subscribe-form” class=”validate” target=”_blank” novalidate>

    <input type=”email” value=”” name=”EMAIL” class=”required email” id=”mce-EMAIL” autocomplete=”off” placeholder=”Enter your email address” title=”Enter your email address”>

    <div id=”mce-responses” style=”display: none;”>
    <div class=”response” id=”mce-error-response” style=”display:none”></div>
    <div class=”response” id=”mce-success-response” style=”display:none”></div>

    </div> <!– real people should not fill this in and expect good things – do not remove this or risk form bot signups–>
    <div style=”position: absolute; left: -5000px;”><input type=”text” name=”b_a3950048c69f7be72a27013a9_68a002176a” tabindex=”-1″ value=””></div>

    <input type=”submit” value=”SUBSCRIBE” name=”subscribe” id=”mc-embedded-subscribe”>

    </form>

    And second: at the first time I entered this code it worked, after I deleted it to try other code from mail chimp, but since it didn’t worked I changed it back and then stopped worked. But for the time that it worked, the bar only showed in the home page, but not in all the other pages even thought I selected the option: Show globally.

    How can I solve this? Thank you very much for your help!

    #260972
    KMAmexico
    Member
    Post count: 96

    Hello from the other siiiide!

    #261278
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be turned off. Can you clear the cache, turn it on and try again?
    https://www.dropbox.com/s/bja9p3us7g5ry2o/Screenshot%202016-04-13%2015.58.47.png?dl=0

    -Rui

    #261283
    KMAmexico
    Member
    Post count: 96

    It’s on now, i’m going to leave it that way now, caché deleted, still not showing, and in homepage it gives a blank extra space down the footer.

    Attachments:
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    #261397
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It’s showing up just fine: http://d.pr/i/QIY/2dlpgfoE

    – Kyle

    #261534
    KMAmexico
    Member
    Post count: 96

    Yes I see that, I think that it has something to dew with the explorer, on safari works fine. But it still doesn’t show to me. I tried empty the cookies, but it didn’t show. I’ll try again.

    Thank you.

    #261543
    KMAmexico
    Member
    Post count: 96

    But still I’have the option selected for the bar to show in every page and it doesn’t show. Or the option isn’t for that?

    Attachments:
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    #262071
    David Martin – Support
    Moderator
    Post count: 20834

    Is this for a specific page? – What is the URL if so?

    What browser/OS are you using when experiencing this issue?

    Thanks.

    #263296
    KMAmexico
    Member
    Post count: 96

    It is showing just fine now! The only left issue is that it only shows in home page, but no in the rest of the pages, and the configuration is set to show globally. What could have happen?

    #263320
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You may have the page meta option set to not show the newsletter bar

    – Kyle

    #263708
    KMAmexico
    Member
    Post count: 96

    Haha, no, it wasn’t that. But it’s solved now, thank you!

    #263709
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great!

Viewing 12 posts - 1 through 12 (of 12 total)

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