Issues following update on storefront and product page

[sittingprettyclothing]

hi David,

Thanks so much for coming back to me.
1/ I haven’t made any modification to child theme or anything else since the creation of the website (nov 2014) so I don’t understand why the last update would suddenly affect the single product page to the point that I have to re-install everything.
if so, would re-dowloading the theme and overwrite the current parent theme affect any of my content and settings? or is this just like a *manual* update? Could you be a tight more specific as to what should be done? (sorry…). busy downloading the latest thing from theme forest.

2/ I am confused and don’t quite understand why you are speaking about mobile page title.
My question concerned the product name on the single product page. My main users use their pc/laptop so currently it’s my main concern (South Africa is a developing country and the online shopping is indeed booming but not very sophisticated yet to say the least…).
I have added a pic of how the single product page use to look like before the latest update and how it looks now. I do not use a page title and don’t want to use one.

Any chance you could also have a look at the issues 2 and 3 (repasted below)?
2-> When a product variation is selected, there is a weird problem with the zoom for the pic. I tried to use regenerate thumbnail pluggin toll after all the changes I made, but that did not help. it also happens on the
3-> the small images of the other product images available underneath the big main one have desappeared (see image 2).

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[David Martin – Support]

Hi,

1)

Upon further inspection, the updates to the parent theme files have slightly tweaked the HTML structure. After seeing your before and after screenshots, I understand better what you want to go back to with your title modification.

If you are happy for me to edit your child theme file content-single-product.php I can amend this to your screenshot Screen-Shot-2015-08-13-at-11.14.123.jpg before the title broke.

2)

Ah yes I see that, let me report this back to the team for further testing.

3)

I see those images now, is this resolved for you also?

Thanks,
David.

[sittingprettyclothing]

Hi David,

Thanks so much for your help!!!
I am more than happy for you to edit the php file :-). Should we remove the CSS code then (which doesn’t seem to work for some reason)?
Regarding point 3, I re-updated the single image php and that seemed to have done the trick so it’s all good on that one.

I also have a new question: we would like to have the whole website in helvetica uppercase. I have done some painstaking CSS but it threw away our font size customisation on 2 areas: 1/ front store/woocommerce widget for product category & colour and 2/single product page/short product description & Select option area. I tried to add font size customisation to the CSS but no luck :-(. Would you have any idea why?

Thanks so much!!

[David Martin – Support]

Hi,

1) I have fixed your Product title for you.

2) I have modified your fonts within the child theme CSS. All I added was:

body, h1, h2, h3, h4, h5, h6, p, ol, ul {
    font-family: "Helvetica", Arial, Helvetica, sans-serif !important;
    text-transform: uppercase!important;
}

Thanks,
David.

[sittingprettyclothing]

Hi David!

Sorry for my late reply!! Thanks so much for fixing the product title and the CSS code!!! Yay!!!
Regarding the zoom problem, the weird problem with the zoom is fixed but now I have a new one 🙁 if I select a product variation and zoom over its image, the zoom shows the principle image instead of the one of the product variation.

Also, would you have a css for me to change the size of the text in the section area (see pic 2)?

Thanks a lot!!

G

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[David Martin – Support]

Hey,

No problem.

1) I have seen this today also on another site, I’ll report this back to the team for investigation and update.

2)

It looks like this CSS is already in your theme options, here it is with a bigger font size:

.woocommerce select#pa_colour {
    font-size: 15px !important;
}

Thanks,
David.

[sittingprettyclothing]

Thanks a lot for the feedback!! Yes I managed to find a solution in the meantime regarding the font size! sorry about that, I forgot to let you know. Keep me posted on the zoom issue if you find a solution.

You suggested earlier on that we re-download the theme from themeforest and do a “dump”. I just wanted to let you know that the version on Themeforest is only the 3.12 and not the 3.13 so not sure if that’d be an option.
We keep on having weird bugs since the latest updates so I am not sure if we should still do that? If yes, any risk that we loose our data? and where could we download the 3.13?

Thanks a mill!!!
G

[David Martin – Support]

Hi,

I would not do an overwrite with a new theme zip at this stage, when a new version comes out simply run the auto updater.

Providing all changes are within the child theme or theme options they will not be lost. All your WooCommerce data is totally separate from the theme, the only way you would loose data would be if you deleted or changed your database.

– David.

[sittingprettyclothing]

Great! thanks a lot for the advices (and your patience)!!

[Rui Guerreiro – SUPPORT]

No problem. Thanks David.
-Rui