New Landing How can we help? Themeforest Theme Support Neighborhood Issues following update on storefront and product page

Viewing 15 posts - 16 through 30 (of 40 total)
  • #204069
    sittingprettyclothing
    Member
    Post count: 123
    This reply has been marked as private.
    #204424
    sittingprettyclothing
    Member
    Post count: 123

    Hi,

    Any chance someone can help?

    #204516
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    a) & b) This looks to be your child theme is using outdated WooCommerce template pages. From looking at your child theme you will need to update the file content-product.php in your child theme. Can you grab the latest files from ThemeForest and copy the mentioned file to you child theme?

    c) This is caused by your child theme, updating the above may fix this. This is not something I can replicate as such. Let me know when the above is done and I’ll assist further with this issue.

    Thanks,
    David.

    #205674
    sittingprettyclothing
    Member
    Post count: 123

    Hi David,

    Sorry for my late reply. I have updated all the files and the problems remains.

    Anything else you could think of?
    Thanks
    G

    #205767
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Guill,

    The last thing I can think of is an update has not run correctly on your main theme files within the /woocommerce/ folder.

    Can you add your FTP details for me?

    – David.

    #205822
    sittingprettyclothing
    Member
    Post count: 123
    This reply has been marked as private.
    #206098
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Guill,

    Those are your WP login details. I need your FTP details, if you do not have them, please ask your host and they will provide them to you.

    Cheers
    David.

    #206291
    sittingprettyclothing
    Member
    Post count: 123
    This reply has been marked as private.
    #206294
    sittingprettyclothing
    Member
    Post count: 123
    This reply has been marked as private.
    #206313
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #207806
    sittingprettyclothing
    Member
    Post count: 123
    This reply has been marked as private.
    #208085
    sittingprettyclothing
    Member
    Post count: 123
    This reply has been marked as private.
    #208123
    sittingprettyclothing
    Member
    Post count: 123

    Hi

    I *think* I’ve found the source of the problem.
    It may come from a custome Css modification I did when I created the website. The intent was to move the product name above its price. I used a code that found on your support forum:
    .woocommerce div.product .entry-title {
    display: block !important;
    margin-bottom: 20px !important;
    color: #000000 !important;
    font-size: 12px !important;
    font-weight: bold !important;
    text-transform: uppercase !important;
    }

    It worked fine until the latest upgrade.

    I tried to take out that code, but then the product name just simply disappear, so it is not a solution.

    Basically I just want the product name to be above the price and aligned left to the price.

    Not sure it helps… Let me know.

    #208339
    sittingprettyclothing
    Member
    Post count: 123

    Hi David

    I found a temporary solution but it doesn’t work on all screen – it’s just less bad –
    I modified the code above to this:
    .woocommerce div.product .entry-title {
    display: block; !important;
    float: left;
    margin-left: 51.5% !important;
    margin-bottom: 25px !important;
    color: #000000 !important;
    font-size: 12px !important;
    font-weight: bold !important;
    text-transform: uppercase !important;
    }

    And it helps but still this is not a solution.
    I am sure you are super busy but I did start this thread about 2 month ago now and we are launching ur new collection next week.

    Help!

    Thanks a lot
    G

    #208402
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Everytime you update the thread, you get pushed back on the support list as oldest threads take priority.

    I am concerned your custom changes have been made to core theme as well as to the child theme.

    1) Ideally, I would grab the latest theme file from ThemeForest and upload that, overwriting the current parent theme.

    2) How do you want your title to look on mobile? Right now it is above the image? Demo reference: http://neighborhood.swiftideas.com/product/nike-roshe-run/

    The media query for small screen sizes would be:

    @media only screen and (max-width: 479px) {
    .woocommerce div.product .entry-title { 
      /* Your custom styles*/
    }
    }

    If you want your Title to be next to the price, you would need to edit the file in your child theme content-single-product.php.

    You would to cut this <div class="entry-title" itemprop="name"><?php the_title(); ?></div> and insert it before this <p itemprop="price" class="price"><?php echo $product->get_price_html(); ?></p>.

    Thanks,
    David.

Viewing 15 posts - 16 through 30 (of 40 total)

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