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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Issues After Upgraded to 3.4.0
- This topic has 18 replies, 5 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.
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Posted in: Neighborhood
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May 15, 2016 at 8:58 am #267573
I noticed there were a few issues right after I upgraded Neighbourhood to the latest version. Below are some of the issues.
PRODUCTS GRID LAYOUT
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1) Shop Page / Product Categories: it had 3 products per line, instead of two now.
Link: http://n9ne.my/products/ejuices/
Link: http://n9ne.my/shop/2) Custom Product Page – Whats New: it previously had 4 products per line, instead of 3 now. *refer to image*
Link: http://n9ne.my/whats-new/3) Custom Product Page – Best-Sellers & Top Rated: it previously had 6 products per line, instead of 5 now. *refer to image*
Link: http://n9ne.my/best-sellers/
Link: http://n9ne.my/top-rated/NO “RECENT ORDERS” AND SIDEBAR UNDER “MY ACCOUNT”
=================================================The “My Account” page only shows the below. Whenever I clicked the “recent orders” link, it brings the page to 404 page not found. In the previous version, we had sidebar of the dashboard and now it’s not visible – I cant find the widget or any special menus.
Hello xxxx(not xxxx? Sign out) From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.
WISHLISTS IS BROKEN
===================I added a couple of products to the Wishlist, product is seen when I mouse over to the “Star” but not when I went to the Wishlist page. Getting the below error without any product that was added to the wishlist.
My wishlist on The N9NE Fatal error: Call to a member function get_availability() on a non-object in /home/xxxx/public_html/wp-content/themes/neighborhood/woocommerce/wishlist.php on line 143 Item Product Name Unit Price Stock Status Actions
REVIEWS IS BLANK / INVISIBLE
============================Reviews from our customers in blank / invisible. Refer to the page below.
May 15, 2016 at 9:07 am #267574Added screenshots.
Attachments:
You must be logged in to view attached files.May 15, 2016 at 10:35 am #267583Same issues here after updating to 3.4.0. Thanks in advance for some help.
May 15, 2016 at 10:30 pm #267598Hi there,
Apologies – this issue has been rectified and an update provided (v3.4.1) – please update to resolve.
– Ed
May 16, 2016 at 5:08 am #267614It solved some issue namely, the standard product page and My account page. But some of the below is still not fixed.
1) Custom product page, where when we choose “Mini” product size it is suppose to 6 products in a row. It is now showing only 4 – like the standard product size. Example link: http://n9ne.my/best-sellers/ & http://n9ne.my/top-rated/
2) Product reviews are invisible, although total reviews can be seen. Example: http://n9ne.my/product/one-hit-wonder-the-milkman/
3) Wishlist page is still showing error and no listing product added to the wishlist. Errors below.
Fatal error: Call to a member function get_availability() on a non-object in /home/xxxx/public_html/wp-content/themes/neighborhood/woocommerce/wishlist.php on line 143
May 18, 2016 at 2:01 pm #268380Can you provide us admin access in a private reply to check your WordPress installation?
Thanks-Rui
May 18, 2016 at 3:00 pm #268406This reply has been marked as private.May 19, 2016 at 2:36 pm #268738Hey Guys,
The review issue is also present on my site..
Can see that there is a review, but when I expand the menu there are no reviews to read..
Any help in getting this fixed would be great!
Cheers,
MaxAttachments:
You must be logged in to view attached files.May 20, 2016 at 10:33 am #268982@cn9ne
Apologize for the delay. Can you update to the latest version we have?
https://www.dropbox.com/s/x55ax7xcwcc0f42/Screenshot%202016-05-20%2010.38.37.png?dl=0@Knut Klimmek
Do you have the latest 3.4.11 version installed?
We will need a page url with that issue and probably we will need admin credentials in a private reply.Thanks
-Rui
May 20, 2016 at 11:34 am #268999Hey Rui,
Another update? I did not see it apologies!
Just completed it, and everything seems fine with the reviews.
Thanks,
MaxMay 20, 2016 at 11:35 am #269002Nice. Glad it’s sorted.
-RuiMay 20, 2016 at 5:35 pm #269104Upgraded to the latest version – v3.4.11. Product reviews is now visible. However, the below issues are still nor fixed.
1) Custom product page, where when we choose “Mini” product size it is suppose to show 6 products in a row / grid. It is now showing only 4 – like the standard product size. Example link: http://n9ne.my/best-sellers/ & http://n9ne.my/top-rated/
2) Wishlist page is still showing error and no listing product added to the wishlist. Errors below.
Fatal error: Call to a member function get_availability() on a non-object in /home/xxxx/public_html/wp-content/themes/neighborhood/woocommerce/wishlist.php on line 143
Issue on item (2) seems to be happening to my admin account. Is this related?
May 23, 2016 at 4:09 pm #269487@cn9ne
At the moment your site is showing an 500 internal server error.
Can you check in the server error logs what is causing it? Or contact your hosting site support?-Rui
May 25, 2016 at 7:59 pm #270219The website was having resource issue, it’s fixed now. However, the issue we’re having persist – can you please take a look at it.
Thanks!
May 26, 2016 at 11:20 am #270387This reply has been marked as private. -
Posted in: Neighborhood
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