New Landing › How can we help? › Atelier › Issue with shop multi masonry display

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Atelier
  • April 6, 2016 at 6:33 pm #259960
    skullo27
    Member
    Post count: 217

    Hi I have an issue with multi masonry display on shop pages, see attached screen shot. I have no idea how to fix it…

    thanks
    Sam

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    April 6, 2016 at 10:51 pm #259996
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s showing fine to me.
    https://www.dropbox.com/s/2ug9bmpms3yruiu/Screenshot%202016-04-06%2022.56.54.png?dl=0

    Try to clear the browser cache.

    -Rui

    April 7, 2016 at 9:16 am #260076
    skullo27
    Member
    Post count: 217

    Hi Rui, it will do as this is a live site and I have changed it back to “standard” layout util I have a fix. I cleared site, browser and CDN cache and it still happens…

    Any other thoughts?

    thanks
    Sam

    April 8, 2016 at 9:35 am #260313
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a login.

    – What theme version do you have, 1.9.7? What plugin version of the Swift Framework 2.1+?

    Thanks.

    April 8, 2016 at 9:42 am #260315
    skullo27
    Member
    Post count: 217
    This reply has been marked as private.
    April 8, 2016 at 9:42 am #260316
    skullo27
    Member
    Post count: 217
    This reply has been marked as private.
    April 11, 2016 at 10:22 am #260622
    David Martin – Support
    Moderator
    Post count: 20834

    This is caused by a 3rd party plugin, from what I see in the console log please start by disabling the plugin: WooCommerce Product Filter

    Thanks.

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