New Landing › How can we help? › Themeforest Theme Support › Dante › issue with mobile menu

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    Posted in: Dante
  • January 11, 2014 at 11:13 am #41726
    lkjc
    Member
    Post count: 24

    Hello,

    That’s really strange, the menu is ok on computer, le mobile menu appears correctly on ipad but there’s no text when using a mobile phone.
    You can check ? : http://sam161004.phpnet.org/

    thank you for help.
    regards
    laurence

    January 11, 2014 at 12:36 pm #41734
    lkjc
    Member
    Post count: 24

    I tried disable all the pluggings but no change. any idea ?

    January 11, 2014 at 12:50 pm #41738
    lkjc
    Member
    Post count: 24

    Can you explain how to have the red mobile menu and not the white one ? And how to change “select a page” to french. Thank you

    January 11, 2014 at 8:56 pm #41796
    lkjc
    Member
    Post count: 24

    No one ??? Can you please help ?
    – mobile menu : no text when using a mobile phone.
    -Can you explain how to have the red mobile menu and not the white one ? And how to change “select a page” to french. ( see up)
    thank you

    January 12, 2014 at 7:05 pm #41904
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just checked your site and mobile menu is showing fine here? Can you confirm the issue/try another mobile device?

    That red image is from a different theme?

    – Ed

    January 12, 2014 at 7:25 pm #41909
    lkjc
    Member
    Post count: 24

    I confirm i got an issue with 2 samsung mobile phones.
    On mobile, my menu does not display. The icon is there, but when you press it, no menu underneath. prefect on ipad
    Sorry for image, I don’t remember if it’s your theme. I just wondered if it was possible to do it.

    Another question : How can I change the text in the image below. If I search and there’s no answer, the text is not correct in french.

    January 12, 2014 at 7:40 pm #41912
    lkjc
    Member
    Post count: 24

    I try other website made with your theme ( took in showcases dante) and doesn’t work.
    So It must be the phones : GALAXY ACE Android version 2.3.6 for the upper version.
    Means that the theme is not working with : – galaxy ace or/and Android 2.3.6 and lower.
    I’ll ask friend with iphone, htc … to check with their phone.
    Have you been noticed about it ? is there a way to make something and correct the bug ?
    thank you for help.

    January 12, 2014 at 8:56 pm #41919
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    2.3.6 is a very old version of Android is it not? Can you update the software?

    – Ed

    January 13, 2014 at 12:33 am #41940
    lkjc
    Member
    Post count: 24

    It’s ok for android version for galaxy ace. impossible to update, that’s the last one.

    If you check for the link for android version with differents phones it would means that lots of phone can’t read it !

    http://assistance.orange.fr/android-recapitulatif-des-principales-mises-a-jour-disponibles-3510.php#8

    I can’t believe it and a lot of personn would have tell you. Do you think to something else ?

    can you please help for other question : If I search and there’s no answer, the text is not correct in french. how can I change it ?
    thank u

    January 14, 2014 at 3:18 pm #42347
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,

    You might have to define the search string translation in wpml.

    Hope this Helps

    -Tahir

    January 14, 2014 at 9:45 pm #42510
    lkjc
    Member
    Post count: 24

    Thanks for help but don’t know what you mean. can you explain ?

    regarding issue with mobile menu on phone, I can read other post about it. Have a solution ?
    thank you

    January 16, 2014 at 6:35 am #42848
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi Ikjc,

    Please take a look here http://wpml.org/documentation/getting-started-guide/string-translation/ .

    About the mobile issue. We would appreciate that you do not ask the same question on multiple threads it makes support slower for others. Ed-The Developer has been notified about the Mobile issue and will be looking into it shortly.

    Thanks
    Tahir

    January 20, 2014 at 1:24 pm #43568
    lkjc
    Member
    Post count: 24

    Hello,

    Any news about the Mobile issue ?
    thank you

    January 22, 2014 at 12:30 pm #44063
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Unfortunately Ed is Shifting his house so his schedule is a bit hectic this week. He will hopefully be back soon.

    Thank you for your patience.

    Best
    -Tahir

    January 23, 2014 at 2:40 pm #44320
    kunzi
    Member
    Post count: 33

    I have also encountered the problem with mobile menu with android phones. No menu items are displayed.

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