New Landing › How can we help? › Atelier › Issue with icons and fonts not loading in Chrome / Firefox

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    Posted in: Atelier
  • September 5, 2016 at 9:56 am #290520
    techtherapy
    Member
    Post count: 105

    I notice that Chrome and Firefox do not load some of the icons and fonts. Any idea why this might happen? It’s fine in Safari. I’ve cleared the cache but makes no difference.

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    September 5, 2016 at 10:32 am #290536
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please put this in your .htaccess and check for issue:

    <IfModule mod_headers.c>
<FilesMatch “\.(eot|font.css|otf|ttc|ttf|woff)$”>
Header set Access-Control-Allow-Origin “*”
</FilesMatch>
</IfModule>

    Thanks
    Mohammad

    September 5, 2016 at 11:18 am #290542
    techtherapy
    Member
    Post count: 105

    thanks – that works, but only when I’m logged into the site. For normal viewers it’s still broken.

    September 5, 2016 at 11:24 am #290548
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to check and resolve the issue.
    Thanks
    Mohammad

    September 5, 2016 at 12:02 pm #290562
    techtherapy
    Member
    Post count: 105
    This reply has been marked as private.
    September 5, 2016 at 12:35 pm #290568
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate the cache plugin and check for issue.
    Thanks
    Mohammad

    September 5, 2016 at 2:11 pm #290604
    techtherapy
    Member
    Post count: 105

    thanks. Seems to be something to do with the CDN when activated through WP Rocket.

    September 5, 2016 at 3:26 pm #290616
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yes, just do it.
    Thanks
    Mohammad

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