New Landing › How can we help? › Themeforest Theme Support › Uplift › Issue with form elements on mobile

Viewing 10 posts - 31 through 40 (of 40 total)
1 2 3
  • Back to forum
    Posted in: Uplift
  • February 10, 2017 at 11:02 am #313261
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Regarding the time taken to resolve the first issue – the fault was not that of the theme and was caused by your own modifications which I helped you isolate one we had been through the process of setting up test environments – we are not responsible for debugging your customizations, we also have hundreds of other customers to support so cannot provide a live service as such.

    Your second issue, I’ll check with the team now as no CSS tests that I have done have proved conclusive.

    Thanks.

    February 10, 2017 at 5:20 pm #313353
    instynctsolutionsweb
    Member
    Post count: 40
    This reply has been marked as private.
    February 10, 2017 at 5:54 pm #313362
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Chay,

    We have been looking into this today also, we will update asap – currently it looks like a z-index / visibility issue. We still have a couple more tests to run.

    Cheers.

    February 10, 2017 at 5:59 pm #313363
    instynctsolutionsweb
    Member
    Post count: 40
    This reply has been marked as private.
    February 10, 2017 at 6:01 pm #313364
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Yan,

    The issue I am referring to is the button not appearing on mobile on initial page load.

    Thanks.

    February 10, 2017 at 6:47 pm #313372
    David Martin – Support
    Moderator
    Post count: 20834

    This CSS seems to resolve it for me and the team. Can you test on your device also?

    a.sf-button {
    visibility: visible;
}
    February 10, 2017 at 6:59 pm #313378
    instynctsolutionsweb
    Member
    Post count: 40
    This reply has been marked as private.
    February 10, 2017 at 7:02 pm #313380
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Glad to help out.

    I’ve not looked at that ticket today, I think that is assigned to Rui. Will take a look.

    Thanks,
    David.

    February 10, 2017 at 7:03 pm #313381
    instynctsolutionsweb
    Member
    Post count: 40
    This reply has been marked as private.
    February 10, 2017 at 7:05 pm #313384
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to be able to help you out.

  • Back to forum
    Posted in: Uplift
Viewing 10 posts - 31 through 40 (of 40 total)
1 2 3

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register