New Landing › How can we help? › Themeforest Theme Support › Uplift › Issue with form elements on mobile

Viewing 15 posts - 16 through 30 (of 40 total)
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    Posted in: Uplift
  • January 19, 2017 at 6:35 pm #310843
    instynctsolutionsweb
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    January 23, 2017 at 6:13 pm #311180
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    David is not around this days, so not sure what he was trying to experiment.
    I will try a couple things and if I can’t figure it out then will ask some help from our Head Developer.

    Thanks

    -Rui

    January 23, 2017 at 9:53 pm #311195
    instynctsolutionsweb
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    January 26, 2017 at 5:27 pm #311529
    instynctsolutionsweb
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    January 30, 2017 at 1:00 pm #311813
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Yan,

    I have been away on vacation. On your clonev2 I again see no issue, I cannot login with those supplied WP details though to check the plugins.

    January 30, 2017 at 2:36 pm #311831
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    January 31, 2017 at 7:03 pm #312092
    David Martin – Support
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    January 31, 2017 at 10:31 pm #312124
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    February 2, 2017 at 2:04 pm #312345
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Yan,

    I can now replicate this on your staging site, thankfully.

    When I deactivate the child theme, the problem is resolved. I notice you have some CSS for the Franchise form within the child theme, which is likely causing the bug.

    February 2, 2017 at 9:55 pm #312437
    instynctsolutionsweb
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    February 6, 2017 at 12:20 pm #312678
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Nothing stands out as wrong as such. I’d sugguest you first validate the CSS: https://jigsaw.w3.org/css-validator/#validate_by_input.

    Consider switch background to background-color where you are only setting the color.

    If those yield no change you will need to remove each of your classes one by one, each time time testing the page until you locate the faulty CSS.

    February 7, 2017 at 4:58 pm #312906
    instynctsolutionsweb
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    February 7, 2017 at 5:04 pm #312909
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Yan,

    Indeed it’s odd. You need to debug that, so add it back and then remove the CSS line by line. – Again, nothing looks wrong.

    Have you validated all the CSS above and below that block?

    February 7, 2017 at 5:44 pm #312911
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    February 7, 2017 at 5:50 pm #312913
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    Posted in: Uplift
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