Issue with form elements on mobile

[instynctsolutionsweb]

Hello guys,

I noticed an issue with pages that have a form on them on mobile. When I load the page for the first time, the form elements don’t appear. I have to reload the page for the form to finally appear. The links also don’t appear unless I reload the page.

SCREENSHOT: https://gyazo.com/6bf49b0c86898f0719fdd9512a9bb41e

Can you look into it please.

Thanks in advance,
Yan

[instynctsolutionsweb]

Here is a video to better explain the issue: https://www.dropbox.com/s/cpns0uzg5ayytsz/example.mov?dl=0

Thanks,
Yan

[David Martin – Support]

I cannot see the video, maybe add a dropbox link?

What mobile device are you on? I see this:

[instynctsolutionsweb]

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[David Martin – Support]

Hi,

Yes I see that, very strange indeed.

Could you add your WP logins to make it easier to debug?

[instynctsolutionsweb]

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[David Martin – Support]

Hi,

I am not 100% sure what is causing that, whilst I investigate further please can you disable all plugins leaving only Swift Framework and WooCommerce active.

[instynctsolutionsweb]

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[Rui Guerreiro – SUPPORT]

Guess David was waiting for you to confirm that you disabled all plugins except SwiftFramework like he requested.
Can you disable the plugins to test it?

-Rui

[instynctsolutionsweb]

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[David Martin – Support]

On your test site: http://clonefrits.flywheelsites.com/contact/

There is no way I any longer replicate the issue on my iPhone 6. Can you clear your device cache and re-test that URL.

What device are you using?

[instynctsolutionsweb]

Hello David,

I still see the issue on fritsburgerspoutines.com/franchises. That website was a duplicate to help you solve the issue. I still see the issue everytime I load the page on my iphone 6 (SAFARI).

Thanks,
Yan

[David Martin – Support]

Hi,

Yes indeed, but please confirm you do not see the issue on the staging site: http://clonefrits.flywheelsites.com/contact/

I see the issue on the live, not on the staging clone.

[instynctsolutionsweb]

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[David Martin – Support]

Hi Yan,

On the live site, ideally I’d also want to test it without a couple of plugins – especially Material WP + no caching active.

Any scope on this?