New Landing How can we help? Themeforest Theme Support Neighborhood iphone problem after theme update

Viewing 9 posts - 1 through 9 (of 9 total)
  • #133869
    sukiya
    Member
    Post count: 218

    hi everybody,

    since the latest theme update I have following problem on the iphone:
    1.)
    when I hold the iphone horizontal the logo switches in a strange form.
    (see the attachment).

    2.)
    the second problem I had already before the update:
    if I open the menu on the iphone, the submenu is already open up.

    thanks a lot for your support!

    best wishes,
    Lisa

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    #134233
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access to check your logo settings?

    Regarding the mobile menu, guess it works that way has default because in our demo it’s the same.

    -Rui

    #135081
    sukiya
    Member
    Post count: 218

    Hi Rui,

    thanks for your mail.
    to whom should I send the admin access.
    I don’t want to put it here in the forum.
    can you send me an email adresse?

    Regarding the mobile menu: is it possible to hide the submenu? it would be much better, because if I add many more menuepoints the list will be very very long.

    thanks for your help.
    best wishes,
    Lisa

    #135104
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    To hide the submenu add the code below to your custom css option.

    
    @media only screen and (max-width: 979px){
    nav .menu > li > ul.sub-menu {
    display: none!important;
    }
    }

    You can send the admin details here on a private reply, only our support team can see it.

    -Rui

    #135110
    sukiya
    Member
    Post count: 218
    This reply has been marked as private.
    #135299
    sukiya
    Member
    Post count: 218
    This reply has been marked as private.
    #135360
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The user you provided didn’t have enough privileges to see the theme options. You can disable it.

    The code I provided before was to hide the submenu that’s what I understand of your request.

    At the moment the menu doesn’t work that way will suggest it to the development team since it’s not an easy change to do.

    Try this code for the logo issue.

    
    @media only screen and (max-width: 979px){
    #logo img {
    height: auto!important;
    }
    }

    -Rui

    #135381
    sukiya
    Member
    Post count: 218

    hi Rui,

    thanks a lot.

    the logo is working now!

    so I can understand that the menu theme is not that easy to change.
    but maybe in the future.
    i think it will be much better if this possibility will show up.

    so I hope that some day in the future this will be an option.

    thanks a lot Rui and all the best,
    Lisa

    #135384
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

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