New Landing How can we help? Themeforest Theme Support Joyn iOS icons and 404s

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  • Posted in: Joyn
  • #249360
    pleeman
    Member
    Post count: 105

    I am seeing 404 errors on our site due to missing iOS icons even though I have uploaded these files through the theme options?

    /apple-touch-icon.png
    ​/apple-touch-icon-precomposed.png

    #249441
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you give more detail, where have you tried to use these icons? Where did you upload them?

    – Kyle

    #249589
    pleeman
    Member
    Post count: 105

    These are the Custom iOS icons uploaded in Theme Options -> General section of the JOYN theme. I have not tried to use them, but I have 404 error records of people trying to access them.

    #249592
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry but I really don’t understand what you’re saying. You uploaded them to General Options? Which Option?

    And how are people trying to access them?

    – Kyle

    #249741
    pleeman
    Member
    Post count: 105
    This reply has been marked as private.
    #249822
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Those icons are for when you save the website to your iphone home screen. It will use those icons for the icon.

    And it works fine (see screenshot)

    – Kyle

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