Invalid key when customer resets password – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 9 years by Kyle – SUPPORT.

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Posted in: Neighborhood
November 13, 2015 at 1:45 pm #228588

joeyw
Member

Post count: 78

Hi,

I have had various reports from customers that when they are trying to rset their login password, once clicked on link sent to them they get a message saying “invalid” key code. Please see screen shot attach, they can not login to their accounts.

Many thanks
Jo

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November 13, 2015 at 1:49 pm #228591

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

That’s odd, as it’s not our functionality we can’t help you with that, you’re best contacting woocommerce support

– Kyle
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