New Landing › How can we help? › Cardinal › Internet Explorer (11) scrolling & parallax problem

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Cardinal
  • October 4, 2014 at 12:57 pm #117265
    Matthias
    Member
    Post count: 5

    Hi,

    I’m just buxfixing my latest project done with Cardinal and am struggling around with huge problems in Internet Explorer 11.
    Have you ever tried to scroll (by mouse) in Cardinal with parallax full-width images included in IE11?

    The problem occurs on the demo site too: http://cardinal.swiftideas.com/agency-demo-two/
    I tested this on multiple devices, alway the same problem for IE11.
    It’s just no smooth scrolling and the parallax image jumps very ugly.

    Is there any bugfix for this?

    Best,
    Matthias

    October 6, 2014 at 6:01 pm #117705
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will have to forward this topic to the development team.

    Thanks.

    -Rui

    October 6, 2014 at 9:16 pm #117762
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Matthias

    Are you using Windows 7 or 8? I think this may be to do with the parallax script – I’ll do some digging.

    – Ed

    October 7, 2014 at 2:10 pm #118114
    Matthias
    Member
    Post count: 5

    Hi Ed,

    yes, I’m using Windows 8 and tested it on Windows 7 too.

    Best,
    Matthias

    October 7, 2014 at 6:23 pm #118250
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Matthias

    Do you mean using the mousewheel or manual scrolling with the scrollbar?

    The mousewheel is jerky for me, but not the scrollbar. Not sure if there is a way around the mousewheel given that it jumps down the page – the parallax transition is based on the scroll position of the page. I’ll see if there is any workaround however.

    – Ed

    January 20, 2015 at 1:04 am #142559
    yepodm
    Member
    Post count: 6

    I have the same problem with my Dante Theme parallax. It jitters when you scroll with mouse wheel. Did you guys find any fix?

    January 20, 2015 at 11:26 pm #142859
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @yepodm

    Can you provide a link to check that situation?

    -Rui

    January 21, 2015 at 12:09 am #142863
    yepodm
    Member
    Post count: 6

    My homepage

    January 21, 2015 at 12:10 am #142864
    yepodm
    Member
    Post count: 6

    IGPromoter.com

    January 22, 2015 at 12:16 pm #143416
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Checked on Chrome and IE11 and it seems fine to me. Didn’t notice any strange movement when scrolling down.

    Is it possible that you make a screencast video of that scrolling down?

    -Rui

    January 22, 2015 at 3:48 pm #143512
    yepodm
    Member
    Post count: 6

    Weird, I know for sure that it’s not a problem with my browser or computer since I tried it on my other computers and also on my computer after a fresh install of Windows 8.1. But here is the link to youtube video of the problem http://youtu.be/mDyobLO8wII

    January 23, 2015 at 12:14 pm #143818
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Also tried in Windows 8 with IE11 and it shows fine.

    Can you check if you have compatibility view turned on? It should be off.

    -Rui

    January 25, 2015 at 7:11 pm #144103
    yepodm
    Member
    Post count: 6

    It is off. Hmm this is weird. Anything else that could cause this jitter?

    January 26, 2015 at 12:35 pm #144292
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Since I can’t replicate only think of any additional IE extension installed or software that interact with IE.

    -Rui

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