Installing Plugin… Download failed. Forbidden – Why? (Cardinal theme)

[tasoskouk]

See what happens:

Installing Plugin: Cardinal Demo Content
Downloading install package from http://cardinal.swiftideas.com/extras/plugins/cardinal-importer.zip…
Download failed. Forbidden

Other plugins get installed (eg. contact form)… but this error happens for plugins in your Private Repository (cardinal demo content, rev slider etc)

Any clues?

[Rui Guerreiro – SUPPORT]

Hi,

Not sure if you are installing several plugins at the same time.
Can you try to install only one to see if the issue remains?

Thanks.

-Rui

[tasoskouk]

hi,

same result when i try just 1 plugin install… (already done before but did it again…)

same result even now with wp 4.0 & cardinal 1.93

only plugins from your repository have this problem

so?…

[tasoskouk]

only clue i have is that my wp install is in subdomain…

http://forum.lovegreece.com/

so that may cause an this issue…

[Rui Guerreiro – SUPPORT]

Not sure what can cause this. Will forward to the development team.
Thanks

-Rui

[tasoskouk]

for now i downloaded & copied with ftp plugins manually and look ok

but plz resolve this

thx

[Rui Guerreiro – SUPPORT]

Ok. Thanks

[Swift Ideas – Ed]

Hi @tasoskouk

This isn’t a problem with the theme or our server, the download URL works fine.

It’s more likely that your server isn’t allowing the plugin to be downloaded/installed. Potentially permissions issues, but you may be able to see more info in your server error logs.

– Ed