New Landing › How can we help? › Themeforest Theme Support › Dante › Installing Dante

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    Posted in: Dante
  • March 18, 2014 at 4:43 pm #58737
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please email me: [email protected]

    – Kyle

    March 26, 2014 at 1:52 am #60995
    urahara1
    Member
    Post count: 21

    Hi Kyle, sorry I wasn’t able to respond as some very serious personal problems came up. Anyways, it seems I unable to load a lot of demo content, could it be because of the hosting service I’m using? I’m using hosting24.com and can switch to Hostgator if that is the problem. Thanks by the way.

    March 26, 2014 at 8:20 am #61077
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It is very likely that it is down to your host, but first check your memory limit. http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If this does not work, moving to hostgator should do the trick, I have one package with hostgator and it works fine for me.

    – Kyle

    March 26, 2014 at 9:22 am #61120
    urahara1
    Member
    Post count: 21

    Good to hear from you Kyle. I asked the support and they said that the limit was set to 124mb. So, I’m considering switching to Hostgator. What plan are you using? I’m just thinking about going with their hatchling plan. Do you think that would do it?

    March 26, 2014 at 10:21 am #61145
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s hard for me to say, but it should be ok.

    – Kyle

    March 26, 2014 at 12:54 pm #61213
    urahara1
    Member
    Post count: 21

    Hi Kyle, I got the hatchling plan from hostgator, but before I install the theme on this server, do I need to uninstall it off of the other server to get it validated?

    March 26, 2014 at 2:34 pm #61256
    urahara1
    Member
    Post count: 21

    Got it working! Woohoooo!!! Thanks Kyle!

    March 26, 2014 at 2:51 pm #61262
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great! 🙂

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