Installation Problems

[TerryRichAustralia]

Hello,
I have installed my theme, but have the errors below sitting at the top of the page. I have been trying to get my host to resolve this, but they have sent me back to you! Any ideas?

Website is at http://www.swimquarter.com

Errors are:

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com/wp-content/plugins/C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\wp-content\themes\supreme\includes\page-builder//locale/js_composer-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\) in C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\wp-includes\l10n.php on line 339

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com/wp-content/plugins/C:/Inetpub/vhosts/beachtowelworld.com/swimquarter.com/wp-content/themes/supreme/includes/plugins/slider-plugin/lang/wooslider-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\) in C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\wp-includes\l10n.php on line 339

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com/wp-content/plugins/C:/Inetpub/vhosts/beachtowelworld.com/swimquarter.com/wp-content/themes/supreme/includes/plugins/love-it-pro/languages/love_it-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\) in C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\wp-includes\l10n.php on line 339

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com/wp-content/plugins/C:/Inetpub/vhosts/beachtowelworld.com/swimquarter.com/wp-content/themes/supreme/includes/plugins/slider-plugin/lang/wooslider-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\) in C:\Inetpub\vhosts\beachtowelworld.com\swimquarter.com\wp-includes\l10n.php on line 339

[laranz – SUPPORT]

Hi,

is this happens after domain transfer or something? I saw two domain names in here. or you are on a windows hosting?

Give this a try, backup all those .mo files, and delete it. that solves or not.

Let me know, what you got.

Thanks,
laranz.

[TerryRichAustralia]

Hello Laranz,

Yes, this is Windows Hosting.

I have also tried to install it from scratch without any content yet on http://www.lowerbackpainsleep.com and I get the same error.

Can you please check this one too?

Thanks, Susie.

[TerryRichAustralia]

FYI, the error message to the http://www.lowerbackpainslee.com website is this:

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com/wp-content/plugins/C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\wp-content\themes\supreme\includes\page-builder//locale/js_composer-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\) in C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\wp-includes\l10n.php on line 457

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com/wp-content/plugins/C:/Inetpub/vhosts/beachtowelworld.com/lowerbackpainsleep.com/wp-content/themes/supreme/includes/plugins/slider-plugin/lang/wooslider-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\) in C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\wp-includes\l10n.php on line 457

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com/wp-content/plugins/C:/Inetpub/vhosts/beachtowelworld.com/lowerbackpainsleep.com/wp-content/themes/supreme/includes/plugins/love-it-pro/languages/love_it-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\) in C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\wp-includes\l10n.php on line 457

Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com/wp-content/plugins/C:/Inetpub/vhosts/beachtowelworld.com/lowerbackpainsleep.com/wp-content/themes/supreme/includes/plugins/slider-plugin/lang/wooslider-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\) in C:\Inetpub\vhosts\beachtowelworld.com\lowerbackpainsleep.com\wp-includes\l10n.php on line 457

[laranz – SUPPORT]

Hi,

Yes, there is something wrong with IIS settings about the file path maybe, try to contact your host about this and tell the problem..

If they didn’t help, backup and delete all the .mo files that error denotes, it will clear the errors.

Thanks,
laranz.