New Landing How can we help? Themeforest Theme Support Dante Installation Problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Dante
  • #34942
    savant
    Member
    Post count: 10

    Hello,

    I attempted to upload a copy of the theme to an active wordpress site and the installation failed.

    I uploaded the template via FTP and had issues with features not showing such as the visual editor
    plugin (Page Builder). Additionally text or page content no longer showed in the visual editor field.

    I downloaded and installed a new copy of wordpress and again i could not install the theme or template
    from wordpress theme upload area.

    #34982
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Could you please go through the Documentation that is included in the download Package Zip File . Please Unzip it first then you will see the folders like in this screenshot http://prntscr.com/28dku4 .

    Let me know

    Thanks
    Tahir

    #35480
    savant
    Member
    Post count: 10

    I did not know if I should start another topic.

    I am having trouble with the logo. It is floating over the menu as in the screen shot.

    #35585
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Looks like your logo file is way too big. Have you set the width to be smaller in the theme options > header options panel?

    – Ed

    #35617
    savant
    Member
    Post count: 10

    First off you have been very responsive and I would like to thank you.

    Unfortunately the logo is w635 X H105 . I tried setting these values and it shrunk the logo.

    Do you have suggestions for placing a logo of this size left aligned above the menu?

    Thanks again.

    john

    #35733
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi John,

    If you could provide a link to your site, we’ll happily help out with some custom css.

    – Ed

    #35777
    savant
    Member
    Post count: 10

    http://www.yourcyclingitalia.com/bike2/

    We would just like the logo to sit above the menu.

    John

    #35848
    savant
    Member
    Post count: 10

    I am just checking in to see if you have any suggestions

    #36245
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Please use this custom css.

    .header-6 #logo, .header-7 div#logo {
    	z-index: 0;
    	top: 24px;
    }

    Thanks
    Tahir

    #36613
    savant
    Member
    Post count: 10

    Thank you…

    This placed the logo beneath the menu…at least it is a start. You can now see the menu.

    http://www.yourcyclingitalia.com/bike2/

    John

    #36843
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, you cannot have the logo next to the menu without shrinking it as there is not enough space!

    You can either

    a) have the logo shrunken as much until it fits next to your menu
    b) reduce your menu width so the logo fits next to the menu without shrinking
    c) have the logo rest beneath the menu like Tahir suggested, which is imho the best option

    All the best

    #37300
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    Its seem you got it sorted. Closing this thread for now .

    Thanks
    Tahir

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