New Landing › How can we help? › Atelier › Instagram & Twitter history

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Atelier
  • August 2, 2016 at 3:38 pm #285497
    bnyland
    Member
    Post count: 11

    When I noticed that Instagram posts were missing from my social grid, I followed your instructions to generate an access token under Swift Framework > Instagram Authorization. At first, that did not work; so I also went into the home page, unchecked “include Instagram” in the social grid, saved, then rechecked that option and saved again. That did restore the Instagram posts.

    However, my social grid now shows only three items: one Instagram post and two Tweets from the last 24 hours. Previously, I had a full grid. What happened to all my history?

    August 2, 2016 at 3:47 pm #285501
    David Martin – Support
    Moderator
    Post count: 20834

    Did it originally look like this:

    August 2, 2016 at 3:52 pm #285503
    bnyland
    Member
    Post count: 11

    No, it originally had even more rows … four, I think. So you could see 20 posts, alternating Twitter and Instagram.

    August 3, 2016 at 4:49 pm #285731
    David Martin – Support
    Moderator
    Post count: 20834

    You need to increase the Rows:

    Which then creates this:

    August 3, 2016 at 7:05 pm #285743
    bnyland
    Member
    Post count: 11

    It looks like you’ve already made that increase, right? It is back to normal now. Thank you!

    August 3, 2016 at 7:28 pm #285745
    David Martin – Support
    Moderator
    Post count: 20834

    Happy to help!

    Thanks.

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